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Job summary

Main area
Oncology
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
223-HLO-790-B
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£27,485 - £30,162 per annum/pro rata
Salary period
Yearly
Closing
03/12/2025 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Higher Level Medical Secretary - Oncology

NHS AfC: Band 4

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are currently looking for a motivated and enthusiastic individual to join our Medical Secretary team within the Oncology Department of the Oncology and Haematology Centre .

The successful individual should have experience of good practice and systems of work within the secretarial / PA field, knowledge of Health & Safety and confidentiality / data protection issues.

The post holder will be a pivotal person in the patient’s relationship with the hospital, the clinical team and the consultants. Providing a complete medical secretarial and administrative service to the Consultant and their team across a wide range of activities; the majority of which are non routine. 

The post holder will assist in the organisation of the Consultant’s workload and will effectively support activities with other hospital staff to ensure that an efficient service is provided.  It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision. In addition the post holder is co-responsible for managing, maintaining and administering various data sources which may include waiting lists, clinic lists and\or theatre lists.  

Main duties of the job

The post holder will join a team of Medical Secretaries who organise the Consultant's workload and effectively help other hospital staff to ensure that an efficient service is provided.

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence.

The applicant will be required to answer telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and challenging enquiries.

Working for our organisation

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.

The successful applicants will be working within the Oncology department, helping  a team of 10 Consultant Oncologists, all based in the Lingen Davies Unit at The Royal Shrewsbury Hospital.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Qualifications

Essential criteria
  • 4 GCSE (Grade 9 – 4 or C and above) or equivalent
  • RSA Stage 3 typewriting, word processing or equivalent experience
Desirable criteria
  • NVQ Level 3 Business Admin (or working towards or willing to work towards)
  • ECDL

Experience and knowledge

Essential criteria
  • Audio typing experience
  • Customer Care experience
  • Secretarial/PA experience
  • Knowledge of software programs
Desirable criteria
  • Medical Secretarial experience
  • Knowledge of NHS policies

Skills

Essential criteria
  • High standard of grammar and spelling

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss Pledge

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirstie Stone
Job title
Medical Secretaries Supervisor
Email address
[email protected]
Telephone number
01743 261000
Additional information

01743 261000 Ext 3600

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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