Job summary
- Main area
- Patient Access and Outpatient Nursing Support Centre
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 223-IBC-431
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- William Farr House
- Town
- Shrewsbury
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 08/07/2025 23:59
Employer heading

Inpatient Booking Clerk
NHS AfC: Band 3
Job overview
The post holder will work as part of the Inpatient Booking Team ensuring that theatre lists are planned in accordance with agreed service guidelines and in line with National Waiting times and Clinical targets. The post holder will be expected to liaise directly with Medical Staff, colleagues from theatres and patients to agree admission dates, arrange Pre Operative Assessment and ensure that there is bed capacity in order to provide a seamless journey for the patient.
Main duties of the job
- The post holder is expected to plan and prioritise workload using their own initiative working and within agreed Guidelines and Standard Operating Procedures to support decision making.
- To operate and maintain an efficient and effective planning service for in-patient or day case surgery booking. Ensuring clinical priorities are maintained and recorded appropriately within the PAS system and that patients are planned for their Surgery using the appropriate in patient waiting list available on the SQL reporting system to ensure that they are planned in accordance with their clinical priority i.e. urgent or cancer patients followed by routine patient patients by longest wait in line within the National 18 week referral to treatment target.
- The post holder will be responsible for ensuring that planned lists are agreed with Surgeons when appropriate to ensure that the patient list order is correct taking into account any allergies, alerts and pre operative assessment status.
- The post holder will be responsible for arranging pre operative assessments for patients ensuring that this is completed in a timely manner in order to achieve maximum optimisation
Working for our organisation
The post holder will be expected to provide an efficient and effective in patient booking service for the Trust working within the Patient Access, Theatre, Anaesthetics and Critical Care Centre.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Education/Qualifications
Essential criteria
- 4 GCSE's or equivalent A-C (9-4) including Maths & English
- ECDL/CLAIT or equivalent; NVQ Level 3
Experience
Essential criteria
- Competent and experienced in a range of administration and clerical duties within a healthcare setting
Desirable criteria
- Conversant with Microsoft Excel, Access and Powerpoint to ECDL standard
Knowledge/Skills
Essential criteria
- Able to communicate effectively with a wide range of staff at all levels in a professional way, demonstrating competence, sensitivity and direction – good communication and telephone manner.
- Familiar with IT systems and software used by the Trust (Semahelix,Bluespier)
Desirable criteria
- Microsoft Office Professional software programmes
- Keyboard skills
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Stacey Evans
- Job title
- In-Patient Support Services Manager
- Email address
- [email protected]
- Telephone number
- 01743 261046
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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