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Job summary

Main area
Patient Access and Outpatient Nursing Support Centre
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
223-IBC-431
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
William Farr House
Town
Shrewsbury
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
08/07/2025 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Inpatient Booking Clerk

NHS AfC: Band 3

Job overview

The post holder will work as part of the Inpatient Booking Team ensuring that theatre lists are planned in accordance with agreed service guidelines and in line with National Waiting times and Clinical targets. The post holder will be expected to liaise directly with Medical Staff, colleagues from theatres and patients to agree admission dates, arrange Pre Operative Assessment and ensure that there is bed capacity in order to provide a seamless journey for the patient.

Main duties of the job

  • The post holder is expected to plan and prioritise workload using their own initiative working and within agreed Guidelines and Standard Operating Procedures to support decision making.
  • To operate and maintain an efficient and effective planning service for in-patient or day case surgery booking. Ensuring clinical priorities are maintained and recorded appropriately within the PAS system and that patients are planned for their Surgery using the appropriate in patient waiting list available on the SQL reporting system to ensure that they are planned in accordance with their clinical priority i.e. urgent or cancer patients followed by routine patient patients by longest wait in line within the National 18 week referral to treatment target.
  • The post holder will be responsible for ensuring that planned lists are agreed with Surgeons when appropriate to ensure that the patient list order is correct taking into account any allergies, alerts and pre operative assessment status.
  • The post holder will be responsible for arranging pre operative assessments for patients ensuring that this is completed in a timely manner in order to achieve maximum optimisation

Working for our organisation

The post holder will be expected to provide an efficient and effective in patient booking service for the Trust working within the Patient Access, Theatre, Anaesthetics and Critical Care Centre.

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

 

Person specification

Education/Qualifications

Essential criteria
  • 4 GCSE's or equivalent A-C (9-4) including Maths & English
  • ECDL/CLAIT or equivalent; NVQ Level 3

Experience

Essential criteria
  • Competent and experienced in a range of administration and clerical duties within a healthcare setting
Desirable criteria
  • Conversant with Microsoft Excel, Access and Powerpoint to ECDL standard

Knowledge/Skills

Essential criteria
  • Able to communicate effectively with a wide range of staff at all levels in a professional way, demonstrating competence, sensitivity and direction – good communication and telephone manner.
  • Familiar with IT systems and software used by the Trust (Semahelix,Bluespier)
Desirable criteria
  • Microsoft Office Professional software programmes
  • Keyboard skills

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss Pledge

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Stacey Evans
Job title
In-Patient Support Services Manager
Email address
[email protected]
Telephone number
01743 261046

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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