Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 223-TCO-783
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- Princess Royal Hospital
- Town
- Telford
- Salary
- £24,937 - £26,598 per annum/ pro rata
- Salary period
- Yearly
- Closing
- 03/11/2025 23:59
Employer heading

Radiology Clerical Officer
NHS AfC: Band 3
Job overview
We are looking for an enthusiastic, flexible and highly motivated individual to join our radiology Clerical team here at The Princess Royal Hospital.
The successful applicant must be literate, numerate and have a good understanding of computers. Our clerical team is vital to the efficient running of the imaging department which strives to deliver a high standard of patient centred care. We are looking for individuals with ambition who are able to work to and achieve goals and/or objectives set by their line manager.
Please provide information in support of your application relating to your skills, experience and knowledge of this role. You should relate these to the essential and desirable requirements, listed within the person specification of the Candidate Job Pack, of the post and show how you meet them.
Main duties of the job
- This role helps the radiology team run smoothly and supports patients during their visits.
- You will manage bookings for scans and appointments, including for patients who may have cancer.
- You will work with doctors, nurses, and other staff to make sure patients get the care they need on time.
- You will welcome patients and visitors, helping them in person or over the phone.
- You will keep accurate records using computer systems.
- You will often work on your own and need to be confident making decisions.
Working for our organisation
The Radiology wider team is made up of Consultant Radiologists, Radiographers, sonographers and assistants. Being part of the radiology administrative team you will be working along side these groups of clinicians to ensure we deliver a high standard of patient centred care.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together.
Detailed job description and main responsibilities
For full duties and responsibilities please refer the the attached document entitled Candidate Job Pack.
Person specification
Qualifications
Essential criteria
- GCSE Grade of A-D or 9-4 or Equivalent in Maths and English
- NVQ Level 3 or equivalent qualification or experience
Experience
Essential criteria
- Experience in an administration role
- Knowledge of secretarial or administrative procedures and systems
Desirable criteria
- Experience in the NHS
- Experience in arranging appointments for adiology procedures
- Use of Trust patient information system Order in which appointments can be arranged
- Medical terminology
Skills
Essential criteria
- Good communication skills both in writing and verbally.
Desirable criteria
- Proficient in the use of Microsoft Office and have standard keyboard skills.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anna Emlyn
- Job title
- Radiology Office Manager
- Email address
- [email protected]
- Telephone number
- 019526412224684
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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