Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administrative
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
223-TCO-783
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
Princess Royal Hospital
Town
Telford
Salary
£24,937 - £26,598 per annum/ pro rata
Salary period
Yearly
Closing
03/11/2025 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Radiology Clerical Officer

NHS AfC: Band 3

Job overview

We are looking for an enthusiastic, flexible and highly motivated individual to join our radiology Clerical team here at The Princess Royal Hospital.

The successful applicant must be literate, numerate and have a good understanding of computers.  Our clerical team is vital to the efficient running of the imaging department which strives to deliver a high standard of patient centred care.  We are looking for individuals with ambition who are able to work to and achieve goals and/or objectives set by their line manager.

Please provide information in support of your application relating to your skills, experience and knowledge of this role. You should relate these to the essential and desirable requirements, listed within the person specification of the Candidate Job Pack, of the post and show how you meet them. 

Main duties of the job

  •  This role helps the radiology team run smoothly and supports patients during their visits.
  • You will manage bookings for scans and appointments, including for patients who may have cancer.
  • You will work with doctors, nurses, and other staff to make sure patients get the care they need on time.
  • You will welcome patients and visitors, helping them in person or over the phone.
  • You will keep accurate records using computer systems.
  • You will often work on your own and need to be confident making decisions.

Working for our organisation

The Radiology wider team is made up of Consultant Radiologists, Radiographers, sonographers and assistants.  Being part of the radiology administrative team you will be working along side these groups of clinicians to ensure we  deliver a high standard of patient centred care.  

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together.

Detailed job description and main responsibilities

For full duties and responsibilities please refer the the attached document entitled Candidate Job Pack.

Person specification

Qualifications

Essential criteria
  • GCSE Grade of A-D or 9-4 or Equivalent in Maths and English
  • NVQ Level 3 or equivalent qualification or experience

Experience

Essential criteria
  • Experience in an administration role
  • Knowledge of secretarial or administrative procedures and systems
Desirable criteria
  • Experience in the NHS
  • Experience in arranging appointments for adiology procedures
  • Use of Trust patient information system Order in which appointments can be arranged
  • Medical terminology

Skills

Essential criteria
  • Good communication skills both in writing and verbally.
Desirable criteria
  • Proficient in the use of Microsoft Office and have standard keyboard skills.

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss Pledge

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Anna Emlyn
Job title
Radiology Office Manager
Email address
[email protected]
Telephone number
019526412224684

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
Apply online nowAlert me to similar vacancies