Job summary
- Main area
- Frailty
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: Cross site working
- Hours
- Full time - 37.5 hours per week (Cross site working)
- Job ref
- 223-AFC-875-C
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- The Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- Band 3 developmental role considered
- Closing
- 22/07/2026 23:59
Employer heading
Acute Frailty Coordinator
NHS AfC: Band 4
Job overview
Using a discharge to assess model, the aim of the frailty team assessment is to facilitate a same day discharge or holistically tailor an efficient admission. These processes are supported by a MDT approach to
patient care and promotes communication with other services both in the hospital and the community. Our proactive front door culture is critical to achieving the right outcome for the Shropshire population living
with frailty. This post will help ensure the coordination and completion of these assessments.
This will also be considered as a developmental role aimed to change from band 3 to band 4 position within six months.
Main duties of the job
Manage a caseload of frail patients following the comprehensive geriatric assessment action plan.
• Have excellent communication skills to liaise with all members of the multidisciplinary teams and liaise with next of kin.
• Work as a key member of the MDT ensuring that patient experience is centric at every part of their journey.
• Work across role boundaries to support the ward staff and frailty team to deliver outstanding care to frail patients.
• Make referrals to our partners and work with external organisations to ensure smooth transfer of care.
Working for our organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria
- NVQ/Apprenticeship in health and social care
- Completed competencies in health care or therapy support worker
Experience and Knowledge
Essential criteria
- Able to demonstrate a good understanding of trust clinical systems
- Demonstrate experience of discharge processes
- experience of working in the NHS or in a older person setting
- Demonstrate continuing personal development
Skills
Essential criteria
- Excellent communication skills
- Ability to organise and prioritise workload
- Evidence of MDT and Multi agency working
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Oja Pathak
- Job title
- Consultant Geriatrician
- Email address
- [email protected]
- Telephone number
- 01743 261000
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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