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Job summary

Main area
Head and Neck
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 23 hours per week
Job ref
223-HNH-275
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
Princess Royal Hospital
Town
Telford
Salary
£25,272 per annum/pro rata
Salary period
Yearly
Closing
22/04/2026 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Housekeeper - Head and Neck

NHS AfC: Band 2

Job overview

We are looking for an enthusiastic individual to join our dynamic and busy team on Ward 8 Head and Neck as a Housekeeper.  You must have excellent communication and organisational skills and be able to contribute to the high standards of the ward.

Your role will entail ensuring that the ward is stocked appropriately, ordering of stock and consumables. You will also assist the nursing staff with the delivery of food and drink to patients.

This is a demanding role which requires commitment and a positive approach to change. 

Main duties of the job

The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the Ward and Clinic environment. 

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team —  clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising  individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a  meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP  

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Experience and knowledge

Essential criteria
  • Previous experience in service industry
Desirable criteria
  • Experience in NHS work
  • To have a basic knowledge of a hospital environment and infection control
  • Knowledge of Oracle ordering system

Qualifications

Essential criteria
  • Worked to an educational standard that demonstrates an understanding of literacy and numeracy

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lucy Roberts
Job title
Ward Manager
Email address
[email protected]

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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