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Job summary

Main area
Stroke/COOA
Grade
NHS AfC: Band 3
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week (Monday - Friday between 8am and 5pm)
Job ref
223-SMS-852-A
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Princess Royal Hospital, Telford
Town
Wellington
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
05/12/2025 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Support Medical Secretary - Stroke/COOA

NHS AfC: Band 3

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Stroke and COOA Secretaries at The Princess Royal Hospital.  The post is Band 3 and the successful candidate will be working 37.5 hours per week. 

You will be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work.  Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate. 

Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills.  Educated to GSCE level or equivalent.  Experience within a medical environment is desirable but is not essential.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.  You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.  The successful applicant will gain valuable experience within a busy Medical Secretaries office.

Working for our organisation

The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultants.  The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided. 

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education

Essential criteria
  • 4 GCSE (Grade 9 - 4) or equivalent
  • RSA Stage 3 typewriting, word processing
Desirable criteria
  • ECDL
  • NVQ 3 Business Admin

Experience

Essential criteria
  • Experience in audio typing
  • Secretarial procedures
  • Knowledge of software programs
Desirable criteria
  • Medical Secretarial
  • Medical terminology
  • NHS Experience
  • Customer Care

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss Pledge

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Edwards
Job title
Medical Secretary Supervisor
Email address
[email protected]

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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