Job summary
- Main area
- Safeguarding
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Wednesday 9-12.45pm, Thursday and Friday Full Days)
- Job ref
- 342-NQD012-0726
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Bath NHS House
- Town
- Bath
- Salary
- £25,760 - £27,476 pro rata
- Salary period
- Yearly
- Closing
- 28/07/2026 23:59
Employer heading
Band 3 Safeguarding Administrator - Bath
Band 3
Job overview
An exciting opportunity has arisen to join the Avon and Wiltshire Mental Health Partnership (AWP) Safeguarding Team as a member of the Administration Team.
This part-time role offers an excellent opportunity for a highly organised and motivated individual to provide comprehensive administrative support to a busy and professional safeguarding service.
Working within the Safeguarding Team, the post holder will play a key role in ensuring the effective and efficient delivery of administrative processes that support safeguarding activities across the Trust.
The successful candidate will be responsible for a range of administrative duties, including maintaining accurate records and databases, arranging meetings, preparing documentation, and supporting the coordination of safeguarding processes.
This position is offered on a part-time basis, working 18.75 hours per week, and provides the opportunity to become part of a supportive and dedicated team committed to safeguarding excellence and continuous improvement.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
Act as a liaison and contact point for the safeguarding team.
Deal with the initial handling of incoming calls, logging on database and ensuring that they are passed on to the appropriate person as soon as possible.
Deal with referrals/contacts in the safeguarding admin inbox, logging on database and ensuring they are passed on to the appropriate person.
Liaise with other internal and external services as appropriate.
Taking accurate messages and ensuring they are received by the appropriate person as soon as possible.
Deal courteously with staff and representatives of other agencies whilst always maintaining confidentiality.
Working for our organisation
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
Prioritise and organise own workload
Copy and audio typing of letters and reports as required
Maintain an accurate and comprehensible filing system (electronic)
Maintain up-to-date and accurate databases of information
Co-ordinate statistical data and general information as required
Maintain up-to-date diaries as required
Set up meetings and provide support to book rooms, collate papers and take notes as appropriate
Maintain and order stationery supplies and other stores
Maintain adequate supplies of forms and pro-forma documentation
Process orders and/or maintenance requests
Any other duties as requested and commensurate with post and grade
Cover for other administrators in the team as required
Ensure that administrative colleagues and managers are kept informed of all information pertinent to the maintenance of the high standard of the service and standards of care
Work within national, local and trust policies, procedures, guidelines and standards
Please see Job Description for full details
Person specification
Education and Qualification
Desirable criteria
- NVQ Level 3 Business Administration / RSA 3
Experience and Knowledge
Essential criteria
- Experience of working within a busy team
- Experience of administrative systems and office procedures
- Ability to prioritise workload
- Ability to use own initiative and work unsupervised
Desirable criteria
- Experience of working in a safeguarding team
- Experience of taking notes / minutes at meetings
Skills and Abilities
Essential criteria
- Good IT skills – competent in Word, Excel, Powerpoint, internet, audio typing and word processing and use of databases
- Excellent diary management
- Good basic arithmetic skills
- Good organisational skills, working to an agreed standard/deadlines
- Good interpersonal & communication skills, face to face, on the telephone and on-line
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Emma Davies
- Job title
- Business and Project Coordinator
- Email address
- [email protected]
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