Job overview

The Older Persons Assessment Unit is a 20‑bedded front‑door acute frailty assessment unit, providing rapid assessment and early intervention for older adults who present with acute or complex needs.
In addition, OPAU has Same Day Emergency Care (SDEC) capacity, including 7 trolleys and 2 chair spaces, enabling us to manage patients promptly, avoid unnecessary admissions, and support effective patient flow across the hospital.

Our multidisciplinary team works collaboratively to deliver high‑quality, patient‑centred care that promotes independence, dignity, and safe, timely discharge planning.

Main duties of the job

As a Clinical Healthcare Support Worker you will be a core member of the team delivering personal care, both clinical and non-clinical, to patients. You’ll also be key in supporting patients with their own self-care and independence.

You'll work under the guidance of a healthcare professional such as a nurse and your job will vary depending on the ward you are based. Your daily duties will be varied to include:

• Delivering personal care such as helping patients get up, washed  and dressed, taking patients to the toilet, helping at meal times
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature
• Recording your actions accurately in patient notes.

Our hospital is a 24 hour service as our patients need care and attention around the clock.

The skills we are looking for:

• You need to be able to understand and communicate both verbally and in writing in English
• You don’t need any formal qualifications in maths but you will need to have numerical and analytic skills to do patient observations
• You will need to have a customer focused approach which is essential to providing patients with the best possible experience
• You will need to be able to use IT systems and databases (training is provided)
• You will have the skill to focus on the details with the ability to spot problems. You will know when you are able to correct or when to escalate.

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.