Job overview

We are looking for an individual to join our team on the Trauma Assessment Unit where you will provide administration and clerical support  on a one-year fixed term contract.

You will be joining a small dynamic team who are always forward-thinking to improve the care for our patients.

We are seeking a motivated person who can work as part of our small team and  on their own use their own initiative to support with the day to day administrative tasks required for the unit and clinical staff.

Full training will be provided, however previous experience will be beneficial. Good literacy and excellent communication, both written and verbal are necessary including competent IT skills are necessary for the role.

If you feel you have the skills we are looking for and you would like to join our team, we look forward to receiving your application. 

If you would like to have an informal chat about the role or arrange an informal visit to the unit, please get in touch – the hiring manager’s details can be found on the advert. 

Main duties of the job

To provide efficient and professional administrative and clerical support to the Trauma Assessment Unit and trauma sisters. This will include:

To receive patients and relatives in a friendly and courteous manner and provide relevant information to patients and relatives clearly and in a way that patients and relatives understand. To orientate patients and relatives to the environment and facilities that are available

• To answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate.
• To liaise with nurses, Doctors, GP’s and other members of the team obtaining and communicating necessary information accurately to assist the provision of a quality service for the patients.
• Scanning of patient documents and uploading to their electronic record
• To input data into the National Hip Fracture Database
• To support in the administrative tasks involved in planning of procedures within the unit

·         To arrange follow up appointments and transport for patients as and when appropriate

• To organise the maintenance/repairs of equipment/facilities on the ward
• Support the department with stock rotation and ordering supplies

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country. 

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.