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Job summary

Main area
Trauma and Orthopaedics
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 sessions per week
Job ref
427-7866426
Employer
Royal United Hospitals Bath NHS Foundation Trust
Employer type
NHS
Site
Royal United Hospital
Town
Bath
Salary
£28,392 - £31,157 per annum
Salary period
Yearly
Closing
14/04/2026 08:00

Employer heading

Royal United Hospitals Bath NHS Foundation Trust logo

Senior Medical Secretary

Band 4

Job overview

Senior Medical Secretary – Orthopaedics

We’re looking for an organised, proactive and supportive Senior Medical Secretary to join our Trauma & Orthopaedics team. In this key role, you’ll provide high‑quality secretarial support to named consultants while leading and coordinating a team of administrative staff to ensure a smooth, efficient and patient‑focused service.

About the Role

Provide a full medical secretarial service, including audio/copy typing, letter production, diary management and handling calls and enquiries
Support consultants with meeting preparation, correspondence, patient appointments and clinic organisation
Act as a central link between the multidisciplinary team, helping maintain excellent patient pathways
Use and develop departmental IT systems and ensure accurate records and processes

 

Main duties of the job

Leadership Responsibilities

 

Supervise secretarial staff, coordinate workloads and ensure consistent service cover
Assist with recruitment, induction, appraisals and identifying training needs
Support performance management and maintain a positive, professional team environment
Manage office resources, equipment and stationery

RTT & Administrative Expertise

Act as the administrative lead for RTT, tracking potential breaches and supporting accurate clock‑start/stop processes
Provide training and troubleshooting support to admin staff
Help drive improvements in office systems and service efficiency

If you’re an experienced medical secretary or administrator looking to take the next step into leadership, we’d love to hear from you.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country. 

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

 

 

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Experience

Essential criteria
  • Experience of managing administrative staff
  • Previous medical secretary experience
Desirable criteria
  • Knowledge of orthopaedics
  • Knowledge of RUH IT systems

Written and verbal

Essential criteria
  • 2 years of medical secretary experience
Desirable criteria
  • 2 years of RUH IT experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWomens Staff Network

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

Documents to download

Apply online now

Further details / informal visits contact

Name
David Harding-Clark
Job title
Specialty manager
Email address
[email protected]
Additional information

Also contact Alison Coles: [email protected]

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