Detailed job description and main responsibilities

1. To take full management responsibility for the operational delivery of services across their operational area, in line with Trust and LDU priorities.
2. To take the lead role in service/business development and performance monitoring in relation to Community and Inpatient provision and across the LDU.
3. As a member of the management team, to contribute to the development of a Service Strategy for the LDU services including identification of development needs and future business opportunities in line with the Trust’s strategic objectives and vision.
4. As a member of the management team, contribute to the Annual Business Plan for the LDU in order to deliver the LDU strategy and the Trust’s overall Business Plan.
5. To be responsible for the delivery of the LDU Integrated Governance requirements relating to the LDU and establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the area of operational management.
6. To take a lead role in the most complex, emotionally charged investigations, whether these relate to service user or staffing issues.
7. To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and Trust policies.
8. To ensure full compliance of all staff within the area of operational management, with key mechanisms to support the clinical delivery of service including the Care Management and/or Single Assessment Process, Records Management, Health and Social Care data entry, Incident reporting, Serious Untoward Incident Review and Complaints and budget management.
9. To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate team/ward establishments in line with Trust guidance, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervision, rostering, vacancy management, absence management, investigations and grievances.
10. To ensure staff compliance with processes to protect Users, Carers, Communities and Vulnerable Adults.
11. To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act.
12. To manage the allocated budget for the area of operational responsibility within Trust Standing Financial Instructions, delivering key financial planning actions at Business planning cycle and delivering financial sustainability through achievement of financial balance.
13. To manage the performance of individuals and teams required to ensure the clear delivery of Trust and LDU objectives.
14. To implement strategies for LDU workforce planning and staff development.
15. To take specific leadership responsibility for service redesign promoting the development of practise in line with national guidance and the evidence base.
16. To ensure involvement of the area of operational management in service planning, delivery, choice, and governance including the maintenance of links with key groups/networks such as PPIF, Carer groups, Voluntary organisations.
17. To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves.
18. To maintain effective communication with Staff, Unions, Service Users and Carers.
19. To contribute to the maintenance of the Trust estate from which LDU services are delivered engaging with processes for procurement and contract monitoring of hotel services, facilities management, maintenance, transport, waste management, equipping and environmental planning.
20. To contribute to the development of information packs, contingency plans, in and out of hours responses to unplanned events such as pandemic flu, winter challenges, estate disaster in collaboration with corporate services.
21. To contribute to the provision of an out of hours on call rota.