Job overview

An exciting opportunity has arisen for a Band 7 Clinician to join a new Transfer of Care hub, coordinating care for Service Users who are in the most acute phase of a mental health crisis.

You will join a team that aims to use system knowledge and clinical skills to optimise each patient’s outcome and recovery.  BNSSG Transfer of Care (TOC) hub is a fast paced and ever evolving environment.  You will need to be able to work flexibly and collaboratively both within the TOC team along with internal and external stakeholders.

We are looking for an enthusiastic, highly motivated and dynamic individual who will work closely with the Crisis Teams to review admission requests and ensure Service Users are receiving the right care in the most appropriate setting, for example home treatment or inpatient admission.

The post holder will be required to attend and chair professional meetings regarding complex admissions where the pathway is not clear to ensure the right care is offered at the right time and ensure flow is achieved across our inpatient wards.

The post holder will be required to escalate any high-risk cases or barriers to care in the community to the Service Manager in a timely manor.

The post holder will provide a pivotal role in managing flow during an inpatient admission to reduce the number of delayed transfer of care cases. 

Main duties of the job

Reviewing all inpatient bed requests clinically in order to insure the request is appropriate.

Line manage and work alongside the bed coordinators to ensure the daily bed management caseload is up to date with all relevant clinical updates.

As part of the MDT the post holder will identify service users care needs, making recommendations regarding these care needs and assess clinical risk as required.

The post holder will need to be able to bring together stakeholders, with differing viewpoints and priorities, to reach consensus on individual discharge plans.

Lead the co-ordination of service user care in complex cases, admissions or transfer as appropriate, ensuring both health and social care needs are fully assessed.

Recognizing when problems may occur and initiating an escalation to the service manager in a timely manor.

To have an understanding of all clinical TOCH roles in order to deputies for each other. 

Participating in relevant health promotion aspects of the service, including facilitating Inter Agency Meetings and maintaining the Inter Agency Network.

Contribute to the development of policies and procedures within the TOC Hub

Maintain adequate records as required by existing procedures, entering appropriate details on Service User’s case notes as necessary, show a willingness to attend training to facilitate recording information electronically.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.  

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.