Job overview

An opportunity has arisen for the post of Health and Social Care Records  Assistant within our Blackberry Hill Health Records Archive.

Do you have a positive flexible approach to daily tasks and can you effectively problem solve?   If so this post may be of interest to you. You will work as part of a team, liaising with colleagues at our Blackberry Hill Archive and ultimately assisting in the maintenance of an effective and efficient records management service and continued service provision for those parties wishing to access patient data.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
 

Main duties of the job

To file/retrieve Health and Social Care Records on a daily basis and in accordance with agreed Trust Policies and Procedures.

To assist in maintaining the Health and Social Care Records in a tidy order while transferring between departments.

To ensure that the incoming/outgoing post is in a tidy order ready for despatch and on occasions deliver Health & Social Care Records to other areas.

To be able to assist with Death Registration.

To liaise with professional/administrative staff within the Trust on issues relevant to Health and Social Care Records.

To receive telephone calls and enquiries in relation to Health and Social Care Records issues and to be able to respond appropriately.

To assist in the sorting of incoming mail and to ensure outgoing mail is despatched by maintaining current agreed systems.

To liaise with external agencies ensuring compliance with the Data Protection Act and the Subject Access Request process as part of this.  Also providing administrative support in response to a SAR.

To support the Record Administrators in collating information required for both clinical and administrative processes and to provide statistical information as requested by the Facilities Service Manager.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.  

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.