Detailed job description and main responsibilities

Main Duties

1. To provide a catering, housekeeping, portering and linen service to Fountain Way Hospital

• Healthroster – managing timesheets /annual leave/sickness/ensuring entries are correct and match timesheets, keeping HR up to date.
• Catering/Cleaning – responsible for maintaining national standards.
• Training for role – requirements for suitable training and qualifications in catering/cleaning.
• Staff mandatory training compliance.
• Storage/handling of food compliance/checking regen sheets.
• Rosters – manage staffing/annual leave/sickness to ensure shifts covered.
• Ability to travel between sites to check other staff and works/audits – Use of Pool Car.

2. To assist the Facilities Operational Manager  in the recruitment of Hotel Services staff as required to ensure compliance with Trust Policy.

• Recruitment – use of Trac, placing ad’s, shortlisting, interviewing / follow up of recruitment paperwork, training of staff. Managing of the process, chasing up paperwork to get staff started within a reasonable time.

3. To ensure all staff complete relevant induction and training requirements for their posts within the department. To assist Facilities Operational Manager/Facilities Managers to review all housekeepers, catering and portering staff in relation to competencies, training needs and career development. To ensure all records are kept up to date.

• Managing staff supervisions/appraisals and holding team meetings.

4. To ensure the safe storage/handling of all food items including Cook-Chill/Cook-Freeze meals, the correct regeneration and service of Cook-Chill/Cook-Freeze meals, ensuring compliance with Trust Policy and current legislation.

• Storage / handling of food compliance/checking regen sheets.
• Ordering of Food and other products (chemicals/consumables) as per authorised lists etc.

5. The safe handling of all monies taken in accordance with Trust Policy
6. To maintain a hygienic and clean condition of the service user environment providing supervision to Hotel Services staff.

• Audits – Responsible for managing of Catering and Cleaning Audits, ensuring compliance, use of relevant IT equipment, reporting issues/following up on actions raised/maintaining paper trail of actions/compliance.

7. To oversee and coordinate Hotel services staff and to assist in the delivery of portering, housekeeping and catering on a day to day basis.

• Rosters – manage staffing/annual leave/sickness to ensure shifts covered.

8. To report all sightings of pest issues to the designated site contact.
9. Reporting maintenance faults to the maintenance provider. Reporting of any estate issues to the relevant person so this can be rectified.
10. Ensure all information regarding service users and staff is kept confidential.
11. Liaise with the Facilities Manager, Wards Managers and other Ward Staff, Departmental staff, or other agencies as required or requested by the Facilities Operational Manager / Facilities Manager.

• Cultivate and maintain relationships with team.

Health & Safety

Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:

1. Take reasonable care of themselves and for others at work.
2. To co-operate with the Trust, as far is necessary to enable them to carry out their legal duty.
3. Not to intentionally or recklessly interfere with anything provided, including personal protective equipment for Health and Safety or welfare at work.
4. Work at all times, within the statutory requirements of health and safety, hygiene, manual handling and fire regulations.

The post holder will be expected to attend appropriate training, to participate in the identification of their own training and development needs and to use learning and training opportunities to continue their self development.

It is the policy of the Avon Wiltshire Mental Health Partnership (NHS) Trust to promote positive health.  Smoking, therefore, is actively discouraged and prohibited in most areas.  Where smoking is allowed, designated smoking rooms are available and must be used.

This job description will be subject to periodic review and may be subject to negotiated and agreed change.