Detailed job description and main responsibilities

1.      To contribute to the achievement of corporate and Strategic Business Unit objectives by leading effective operational management of the Community Team under your responsibility.

2.      To take management responsibility for the operational delivery of services across your nominated responsibility and to ensure safe and effective services for our service users.

3.      To contribute to the development of a service strategy of the patient group including identification of development needs of service improvement and service use development.

4.      To contribute to the Annual Business Plan for the service you’re responsible for in order to deliver the LDU strategy and the Trust’s overall Business Plan.

5.      To develop and enhance the Integrated Governance requirements relating to your service and establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the area of operational management and including within your local delivery unit.

6.      To work alongside your manager and contribute to help developments in strategic thinking, National Drivers and Trust Policy.

7.      To liaise at a local level with Service Users, Carers, Staff and Partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.

8.      To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and Trust policies within the defined area you’re responsible for.

9.      To ensure full compliance of all staff within the area of operational management, with key mechanisms to support the clinical delivery of safe and affective services, Health and Social Care data entry, incident reporting, serious untoward incident review and complaints.

10.      To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate staffing levels, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervision, rostering, vacancy management, absence management, investigations and grievances.

11.  To ensure staff compliance with processes to protect Service Users, Careers, Communities and Vulnerable Adults.

12.  To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act.

13.  To manage the allocated budget for the area of operational responsibility within Trust standing financial instructions, delivering key financial planning actions at key stages of the Trust’s annual business planning cycle and delivering financial sustainability through achievement of financial balance.

14.  To manage the performance of individuals and teams required to ensure the clear delivery of team and LDU objectives.

15.  To implement strategies for the operational team you are responsible for, workforce planning and staff development.

16.  To contribute to, and take specific leadership responsibility for service redesign promoting the development of practice in line with national policies and evidence base.

17.  To ensure involvement of the area of operational management in service planning, delivery, choice, and governance including the maintenance of links with key groups/networks such as Third Sector Partners, Commissioners, Stake Holders and Service User Representatives.

18.  To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves.

19.  To take a lead role in managing identified projects within the LDU.

20.  To undertake investigations of serious untoward incidents, complaints, disciplinary and grievances across the LDU when required.

21.  To maintain effective communication with Staff, Unions, Service Users and Careers.

22.  To ensure that meaningful staff involvement takes place within the area managed so that commitment and ownership are maximised and staff have the opportunity, where possible, to influence service provision.

23.  To contribute to the maintenance of the Trust estate from which your operational team is based and engage with processes for procurement and contract monitoring of hotel services, facilities management, maintenance, transport, waste management, equipping and environmental planning.

24.  To contribute to the development of information packs, contingency plans, in and out of hours responses to unplanned events such as pandemic flu, winter challenges, estate disaster.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.