Job summary
- Main area
- Receptionist/Support Cashier
- Grade
- Band 3
- Contract
- Permanent: Substantive
- Hours
- Part time - 20 hours per week (09:00 - 13:00 Monday to Friday)
- Job ref
- 342-EFM040-0625
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Long Fox Unit
- Town
- Weston-super-Mare
- Salary
- £24,625 - £25,674 per annum pro rata (pay award pending)
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
Employer heading
Band 3 Cashier/Receptionist - Weston-Super-Mare
Band 3
Job overview
A great opportunity has arisen for an experienced cashier/receptionist to join our friendly reception team, as the primary cashier on site at the Long Fox Unit in Weston-Super-Mare.
Our receptions are staffed between 09.00 - 17.00 Monday to Friday, and we are looking for a candidate with a cashiering focus to provide services from 09:00-13:00 Monday-Friday.
The role holder will also provide cover for the reception, acting as a central point of contact for our North Somerset teams.
Main duties of the job
• Cashiering, including petty cash services, patient account administration and property safekeeping.
• First point of contact for phone calls into the location, transferring calls, taking accurate messages and escalating as appropriate.
• Meeting and greeting patients and visitors.
• Advising clinicians when their patients have arrived.
• Room bookings.
• Opening and closing the buildings.
• Making sure the clinic rooms have everything they need.
• Sorting the post.
• Signing for deliveries.
• Reporting building defects.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and across the county of Wiltshire.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
You will be supported in your role by the North Somerset Area Site Coordinator, and passionate and friendly colleagues both in support services and the wider Facilities Management team.
The Cashier/Receptionist will provide cashier services to the inpatient wards at the Long Fox Unit, including the handling of petty cash, patient monies and property, accurate administration of patient accounts within the bespoke patient monies system, daily cash balancing, and cash ordering.
As well as providing cashier services, the post holder will also support the receptionist on site, acting as a first point of contact both face to face and over the telephone and booking rooms for staff.
In this role, the post holder will be speaking to service users, healthcare professionals, external agencies, emergency services, members of the public and more.
Training will be provided in respect of the role.
Person specification
Experience
Essential criteria
- Previous reception / customer service experience
Desirable criteria
- Previous NHS experience
- Previous cashiering experience
Skills
Essential criteria
- Excellent verbal communication skills
- Excellent literacy and numeracy skills
- Good PC skills including email, Excel & bespoke systems
- Able to follow general administrative systems & office procedures
- Able to organise and prioritise own workload
Flexible working
Essential criteria
- Flexible approach to work
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Vicki Meredith
- Job title
- Area Site Coordinator - North Somerset
- Email address
- [email protected]
- Telephone number
- 01934 317246
- Additional information
Samuel Morgan - [email protected]
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