Job summary
- Main area
- Admin and Clerical Officer
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 16 hours per week (11 hour shifts consisting of one shift one week, two shifts the following week. Covering a seven day service)
- Job ref
- 387-WD1608-MF-C
- Employer
- University Hospitals Bristol and Weston NHS Foundation Trust
- Employer type
- NHS
- Site
- Weston General Hospital
- Town
- Weston-super-Mare
- Salary
- £24,169 pa pro rata
- Salary period
- Yearly
- Closing
- 04/07/2025 23:59
Employer heading

Admin & Clerical Officer
Band 2
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Job overview
Main duties of the job
As the post holder you will provide a comprehensive, efficient and reliable administrative service working on reception.
This will also include maintenance of up-to-date patient records, updating appointment outcomes following clinic and liaising directly with clinical staff.
Full training will be provided within the team.
Please note: we are unable to provide visa sponsorship for this role.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Qualifications & Training
Essential criteria
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Skills & Abilities
Essential criteria
- Good IT skills including Microsoft packages
- Excellent/professional telephone manner
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Attention to detail
- Ability to work independently and as part of a team
- Confidence to handle difficult conversations with patients, relatives and carers
- Proven good organisational skills
- Flexible approach to duties
- Ability to work effectively in a busy team, adjust to change and motivate others
Knowledge & Experience
Essential criteria
- Previous experience in a healthcare or public setting
- Previous NHS experience
- Clerical/administration experience including filing and/or reception
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Cook
- Job title
- Ward Manager SDEC
- Email address
- [email protected]
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