Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary
- Hours
- Flexible working
- Other
- Job ref
- 376-VOL-088
- Employer
- Rotherham Doncaster and South Humber NHS Foundation Trust
- Employer type
- NHS
- Site
- Monarch House
- Town
- Scunthorpe
- Closing
- 22/10/2025 23:59
Employer heading
Admin Support Volunteer
Volunteer
Job overview
To support with central administration contacting patients to remind them of their appointments. Improving patient and staff experience by providing administrative support in areas where there is increased demand or where extra support will make an effective contribution to day to day running of services.
***If you require any support with applications or submitting any information, please contact [email protected] for details of drop-in support sessions with the Volunteer team***
Main duties of the job
The volunteer is required to work within the list of tasks identified as follows:
· Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.
· Reception Duties.
· Answering telephones.
· Photocopying.
· Filing.
· Confidential shredding.
· Delivering and collecting documents around the site.
· Collation of patient packs/information.
· Report any concerns to the Supervisor / Service Manager.
· Ad-hoc administration duties required to support admin function.
Working for our organisation
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
The main terms and conditions of service can be found here:
Detailed job description and main responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person specification
Skills
Essential criteria
- To be punctuable and reliable
- Be able to work as a member of a team
- To behave professionally and treat others with dignity and respect at all times and adhere to the principles of the Trusts Equality and Diversity Policy
- Good listening skills with a warm, friendly and professional approach
- Computer literate and experience with handling telephone calls
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Deborah Short
- Job title
- Admin Lead
- Email address
- [email protected]
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