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Job summary

Main area
Admin
Grade
Band 2 Receptionist
Contract
Permanent
Hours
Full time - 37.5 hours per week (8.30am-4.30pm)
Job ref
457-25-7536223
Employer
Sheffield Health Partnership University NHS Foundation Trust
Employer type
NHS
Site
Sheffield Adult Autism Neurodelopmental Service
Town
Sheffield
Salary
£24,465 per annum
Salary period
Yearly
Closing
30/10/2025 23:59

Employer heading

Sheffield Health Partnership University NHS Foundation Trust logo

Receptionist

Band 2 Receptionist

Job overview

The Sheffield Adult Autism Neurodevelopmental Service is based at Lyndhurst Road.(SAANS) which provides assessment ,diagnosis and multi-disciplinary interventions with an Autistic Spectrum Disorder(ASD) (including disorders formerly known as Asperger's Syndrome) and associated neurodevelopmental disorders including Attention Deficit Hyperactivity Disorder (ADHD) SAANS also provides a national assessment and diagnostic service as well as follow-up appointments and counselling subject to funding by the clients local Clinical Commissioning Group

Main duties of the job

The Receptionist role will work as part of a team of administrators to provide an efficient and friendly service to all patients and visitors attending the base.  We are looking for an experienced receptionist or administrator to perform all allocated administration tasks required to meet the needs of the service and to contribute to the smooth running of the office by providing effective administrative support for the SAANs Service. The candidate should posses’ good organisational skills and be able to ensure the professional image of the department and Trust is maintained at all times. Flexibility and the ability to work well under pressure are also essential.

Working for our organisation

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives every day and if that's something that you'd like to be part of we'd love to have you with us.

Sheffield Health & Social Care Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.

 

Detailed job description and main responsibilities

 

  • Undertake reception duties as appropriate, including dealing with the public over the telephone and face to face.
  • To maintain patients records and appointments to a high degree of confidentiality.
  • To clearly communicate orally with members of the public where there may be barriers of understanding.
  • To undertake typing and produce documents as appropriate, using PC based word processing, spreadsheets, and data-based packages.
  • To undertake general office duties including filing, document control, document scanning and photocopying.
  • To process all incoming and outgoing mail including emails.
  • To process booking courses and workshops offered by the service.
  • To provide administration support for courses and workshops, collating materials and preparing registers.
  • To provide relief cover for other members of the administration team as appropriate.
  • Maintain accurate level of all stationery and stock.
  • To facilitate room bookings for clinicians and staff as required.
  • Assist in the closure of the building on behalf of all teams.

Person specification

Grades

Essential criteria
  • Grades
Desirable criteria
  • Admin courses

Practical Exercise

Essential criteria
  • Empathy/compassion
Desirable criteria
  • Understanding of clients with ASD/ADHD

NHS

Essential criteria
  • NHS Experience
Desirable criteria
  • Administration

Practical test

Essential criteria
  • Communication
Desirable criteria
  • Knowledge of service

Employer certification / accreditation badges

Listening into Action (LiA)Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Donna Prescott
Job title
Operational Manager
Email address
[email protected]
Telephone number
01142716964
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