Job summary
- Main area
- Acute inpatient services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 457-25-7514487
- Employer
- Sheffield Health & Social Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Grenoside Grange G1
- Town
- Sheffield
- Closing
- 13/10/2025 23:59
Employer heading
Health care support worker
NHS AfC: Band 2
About us
At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.
We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do. These are: We work together, We are respectful and Kind, We are inclusive and We keep improving
Job overview
We various exciting opportunities available to join our dedicated and caring team as Health Care Assistants.
Health Care Support Workers assist the qualified staff in meeting the identified needs of each patient, in a safe and competent manner. We're looking for people with good communication skills who can support positive and engaging approaches with a diverse group of patients.
Support Workers, with the other members of the multi-disciplinary team, will provide a quality service and ensure the highest possible standards of care are maintained at all times.
Sheffield Health & Social Care Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.
Please be advised this post has a cap and once reached will close automatically.
Main duties of the job
Under the supervision of the Nurse in Charge, support workers undertake the following key duties:
- To be aware of the Trusts’ philosophy of care and the contribution the
Support Worker is expected to make to ensure the continuation of high standards of care. - To communicate effectively with other members of the Team in respect of patient presentations, progress against their recovery plan and general concerns.
- To ensure positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines.
- To implement elements of the patient(s) plan of care as delegated by the named nurse or nurse in charge.
- To contribute to the ongoing risk assessment progress in relation to
monitoring, observing, and engaging with patients, communicating
outcomes and conclusions with the rest of the Team and the nurse in
charge. - To take a positive approach to responding to patients in acute distress, adopting principles of diffusion and de-escalation. Where physical interventions or restraint are required, to approach in line with available guidance and approved techniques, providing for the safety and dignity of the patient(s).
- To take a positive approach in supporting patients with their medication regimes, in terms of encouragement and the provision of relevant information.
- Assist patients with their daily activities of living, if identified in the patients’ plan of care, to ensure that all personal needs are met.
Working for our organisation
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Detailed job description and main responsibilities
- To be aware of the Trusts’ philosophy of care and the contribution the
Support Worker is expected to make to ensure the continuation of high
standards of care. - To communicate effectively with other members of the Team in respect of patient presentations, progress against their recovery plan and general concerns.
- To ensure positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines.
- To implement elements of the patient(s) plan of care as delegated by the named nurse or nurse in charge.
- To contribute to the ongoing risk assessment progress in relation to
monitoring, observing, and engaging with patients, communicating
outcomes and conclusions with the rest of the Team and the nurse in
charge. - To take a positive approach to responding to patients in acute distress, adopting principles of diffusion and de-escalation. Where physical interventions or restraint are required, to approach in line with available guidance and approved techniques, providing for the safety and dignity of the patient(s).
- To take a positive approach in supporting patients with their medication regimes, in terms of encouragement and the provision of relevant information.
- 8. Assist patients with their daily activities of living, if identified in the patients’ plan of care, to ensure that all personal needs are met.
- Following suitable assessments by the nurse in charge, to escort patients on leave from the Ward, overseeing their safety and wellbeing until their return.
- As a member of the Team, to contribute to providing a quality environment for patients in relation to safety, dignity, comfort and day to day activities.
- To participate in supervision and annual personal development reviews (PDR)
- To undertake necessary essential training, over a period of time, in relation to suitable issues relevant to the role, which could include, for example and dependent on tier of entry th & Safety
- To be aware of the Trusts’ Personal Safety Plan and apply in day to day practice.
- Take active and positive approaches to support and encourage patients meet their dietary needs, over the 24 hour period.
- To observe confidentiality regarding patients at all times.
- Document patients’ presentation, progress and any significant events in Nursing Notes and ensure that these entries are counter-signed by a Registered Nurse as appropriate.
- Assist medical staff with routine examinations.
- Assist in the collection of specimens that require either ward or laboratory examination.
- To respond to spillages of waste or bodily fluids in line with health and safety guidelines and control of infection guideline.
- Assist in the stripping, cleaning and making of beds and the safe disposal of soiled linen in the absence of housekeepers.
- Undertake a range of practical tasks and duties in support of the Ward Team and patient needs.
- Assist in the response to a missing patient as directed by the nurse in
charge and available policies. - To use relevant information in support of patient care and care planning, including available electronic information systems.
Person specification
Experience
Essential criteria
- Experience of working in care services, or similar areas.
- Experience of issues relating to providing care to others.
- Experience of mental health services either as a service user/carer/employee/volunteer
Training & Qualifications
Essential criteria
- To undertake Mandatory training as directed
- To participate in PDR and supervision.
- To participate with colleagues in promoting an active learning environment.
- Evidence of personal development
Knowledge & skills
Essential criteria
- Experience/Understanding of working as part of a team
- Ability to relate to patients
- Good communication skills
Desirable criteria
- Experience of working with people with mental illness
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Joanne Sims
- Job title
- Nurse Recruitment Lead
- Email address
- [email protected]
- Telephone number
- 01142716770
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