Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Older Adult Community
Grade
Band 3
Contract
12 months (Fixed Term)
Hours
Part time - 32.5 hours per week (hours worked over 5 days Monday to Friday)
Job ref
457-25-7397763
Employer
Sheffield Health & Social Care NHS Foundation Trust
Employer type
NHS
Site
Older Adult Home Treatment Team
Town
Sheffield
Salary
£24,937 - £26,598 Pro rata
Salary period
Yearly
Closing
21/08/2025 23:59

Employer heading

Sheffield Health & Social Care NHS Foundation Trust logo

Team Administrator

Band 3

About us

At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.

We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.

Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.

Job overview

Band 3 AFC  Team Administrator

12 Month fixed term contract 32.5 hrs per week

We are looking for an individual to join the team on a twelve month fixed contract, one who can provide a quality administrator service to the older adult home treatment team.

The older adult home treatment team aims to avoid hospital admission for older adults with a mental health crisis. We also provide discharge support for those on the wards returning home.

The team has admin support on five days of the week Monday to Friday 

Main duties of the job

It is essential that the postholder have a wide range of administration skills including typing and audiotyping, word processing and computer experience and diary management.

 

The ability to maintain a high degree of confidentiality in relation to information about both patients and staff.

 

 

It is essential that the postholder has good communication skills, is organised, can prioritise their work effectively and has the ability to work unsupervised.

 

Working for our organisation

At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.

Detailed job description and main responsibilities

To deal with incoming telephone referrals and general enquiries and passing this information to relevant members of the team. This will sometimes involve dealing with urgent criteria or challenging situations and will involve contact with clients/carers

 Provide a reception service for clients, carers and other visitors to the unit

 Input and maintain the clients records on our electronic record Rio

 The provision of an administration/secretarial service to the team, including typing and word processing of letters, reports, memos, audio transcriptions, photocopying and faxing in a timely and accurate fashion and where required

Prepare agenda and documentations for meetings within the service

 Take minutes of meetings as required within the service

 Receive and distribute internal and external mail

 Assist in the monitoring and recording of data and statistical information to assist the team in development of quarterly team reports relating to Care Quality Commission (CQC) objectives

 Operation of internal information systems

 Record statistical information relating to patient information

 Maintain and update existing filing systems

 The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security

 This job description may vary from time to time following discussion with postholder the line manager

To undertake any training relevant to the post.

 Awareness of the Trust’s procedures in relation to the office environment e.g. Health and Safety.

 The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.

 

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post.  The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

Person specification

Training and Qualifications

Essential criteria
  • • GCSE Maths & English or equivalent Grades A-C
  • • Word Processing/Computer experience essential together with e-mail and Internet experience
  • RSA / OCR Level 2 typing qualification or equivalent experience and knowledge
  • • Audio typing experience
Desirable criteria
  • • Knowledge of Databases and Spreadsheets

Experience

Essential criteria
  • • Recent relevant experience working within an office environment
  • • Experience of Secretarial duties including audio typing
  • • Similar type of work preferably with a health and Social Care setting
Desirable criteria
  • • Commitment to personal development
  • • Flexibility and ability to adapt to changing environments

Knowledge and skills

Essential criteria
  • • Organisational skills and the ability to prioritise and plan conflicting and complex work demands
  • • Good interpersonal skills
  • • Outstanding communication skills and An excellent telephone manner
  • • The ability to navigate IT systems, inc Excel, Word and Powerpoint
  • • A caring and sensitive attitude when communicating with staff and patients
Desirable criteria
  • • Ability to take minutes of meetings
  • • Previous experience of Rio (patient database)

Employer certification / accreditation badges

Listening into Action (LiA)Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Chris Ludford
Job title
Joint Team Manager
Email address
[email protected]
Telephone number
0114 2262548
Additional information

Rachel Noble

Joint Team Manager

[email protected]

0114 2262548

Apply online nowAlert me to similar vacancies