Job summary
- Main area
- Older Adult Community
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Part time - 32.5 hours per week (hours worked over 5 days Monday to Friday)
- Job ref
- 457-25-7397763
- Employer
- Sheffield Health & Social Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Older Adult Home Treatment Team
- Town
- Sheffield
- Salary
- £24,937 - £26,598 Pro rata
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading

Team Administrator
Band 3
About us
At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.
We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.
Job overview
Band 3 AFC Team Administrator
12 Month fixed term contract 32.5 hrs per week
We are looking for an individual to join the team on a twelve month fixed contract, one who can provide a quality administrator service to the older adult home treatment team.
The older adult home treatment team aims to avoid hospital admission for older adults with a mental health crisis. We also provide discharge support for those on the wards returning home.
The team has admin support on five days of the week Monday to Friday
Main duties of the job
It is essential that the postholder have a wide range of administration skills including typing and audiotyping, word processing and computer experience and diary management.
The ability to maintain a high degree of confidentiality in relation to information about both patients and staff.
It is essential that the postholder has good communication skills, is organised, can prioritise their work effectively and has the ability to work unsupervised.
Working for our organisation
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Detailed job description and main responsibilities
To deal with incoming telephone referrals and general enquiries and passing this information to relevant members of the team. This will sometimes involve dealing with urgent criteria or challenging situations and will involve contact with clients/carers
Provide a reception service for clients, carers and other visitors to the unit
Input and maintain the clients records on our electronic record Rio
The provision of an administration/secretarial service to the team, including typing and word processing of letters, reports, memos, audio transcriptions, photocopying and faxing in a timely and accurate fashion and where required
Prepare agenda and documentations for meetings within the service
Take minutes of meetings as required within the service
Receive and distribute internal and external mail
Assist in the monitoring and recording of data and statistical information to assist the team in development of quarterly team reports relating to Care Quality Commission (CQC) objectives
Operation of internal information systems
Record statistical information relating to patient information
Maintain and update existing filing systems
The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security
This job description may vary from time to time following discussion with postholder the line manager
To undertake any training relevant to the post.
Awareness of the Trust’s procedures in relation to the office environment e.g. Health and Safety.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Person specification
Training and Qualifications
Essential criteria
- • GCSE Maths & English or equivalent Grades A-C
- • Word Processing/Computer experience essential together with e-mail and Internet experience
- RSA / OCR Level 2 typing qualification or equivalent experience and knowledge
- • Audio typing experience
Desirable criteria
- • Knowledge of Databases and Spreadsheets
Experience
Essential criteria
- • Recent relevant experience working within an office environment
- • Experience of Secretarial duties including audio typing
- • Similar type of work preferably with a health and Social Care setting
Desirable criteria
- • Commitment to personal development
- • Flexibility and ability to adapt to changing environments
Knowledge and skills
Essential criteria
- • Organisational skills and the ability to prioritise and plan conflicting and complex work demands
- • Good interpersonal skills
- • Outstanding communication skills and An excellent telephone manner
- • The ability to navigate IT systems, inc Excel, Word and Powerpoint
- • A caring and sensitive attitude when communicating with staff and patients
Desirable criteria
- • Ability to take minutes of meetings
- • Previous experience of Rio (patient database)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Ludford
- Job title
- Joint Team Manager
- Email address
- [email protected]
- Telephone number
- 0114 2262548
- Additional information
Rachel Noble
Joint Team Manager
0114 2262548
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