Job summary
- Main area
- AOS - Theatres
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift work between the hours of 06:30 - 16:00 Monday- Friday)
- Job ref
- 190-0725-DIR-S
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Sheffield Teaching Hospitals
- Town
- Sheffield
- Salary
- £24,465 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
- Interview date
- 01/09/2025
Employer heading

Clerical Officer
NHS AfC: Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Applications are invited from enthusiastic, proactive individuals to provide a daily administrative support service within Anaesthesia and operating services.
The post holder will be based at the Northern General Hospital but could be expected to cover like for like roles cross sites.
Main duties of the job
The successful candidate will provide administrative support to the department including activities such as:
Administrative Support
Distribute incoming and outgoing departmental mail
Scanning and filing of request forms and other documentation as required
Requisition, collection and delivery of patient case notes in a timely fashion to support the admission of patients for elective surgery
Receive and distribute emails within the department and transmit emails on behalf of others when required
To follow agreed protocols and policies seeing advice where appropriate
To work in an efficient, effective and timely manner and be adaptable to change
To work in a safe manner in accordance with departmental and Trust Health & Safety Policies
As a member of the AOS Directorate, the post holder will be welcomed into the established administrative team to work alongside a range of colleagues.
*This post is based at Northern General Hospital l but will require you to cover like for like roles cross site as per service need, a FOC bus service operates between sites, all training and support will be given before you are expected to cover*
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Failure to do so will result in your application being refused.
Person specification
Qualifications
Essential criteria
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable criteria
- NVQ Level II in Business Admin/Customer Service/IT
Experience
Essential criteria
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable criteria
- Relevant experience within the NHS
Further Training
Essential criteria
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable criteria
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
Essential criteria
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kellie Cooke
- Job title
- Admin & Clerical Manager
- Email address
- [email protected]
- Telephone number
- 0114 22 66014
- Additional information
Please email to arrange a time to call. I work cross site so you may not be able to get me by phone call first off.
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