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Job summary

Main area
Dietetic administrative assistant for UGI and HPB
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 20.5 hours per week
Job ref
190-0634-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Northern General Hospital
Town
Sheffield
Salary
£24,937 - £26,598 pa/pro rata for part time staff
Salary period
Yearly
Closing
31/08/2025 23:59
Interview date
11/09/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Dietetic Administrative Assistant for UGI and HPB

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

To provide a comprehensive secretarial/administrative service to the UGI/HPB team.

To optimise and streamline existing secretarial processes used within the UGI/HPB dietetic team.

To provide admin support to the dietetic UGI/HPB team outpatient clinics. 

Liaise with patients regarding nutritional supplement preferences. 

To be an effective team member and provide assistance to the staff in the Dietetic Service. 

 

Main duties of the job

The admin assistant will support the dietitians in providing a service to patients within the UGI/HPB team by undertaking the following: 

  •   Dietetic Outpatient Clinics  
  •   Administration : including but not limited to:
    • Triage email, voicemail, letters, telephone calls

    • Produce word processed documents such as letters, reports, guidelines as required by the dietitian 

4.3 Clinical Practice 

  • Document any patient related activity onto the EPR in accordance with departmental standards. 

4.4 Information Technology  

  • Be familiar with Trust patient administration systems 

  • Be able to use Excel, Microsoft Word, One Drive, Microsoft Outlook 

4.5 Communication 

  • Understand and maintain issues of confidentiality at all times 

  • Maintain good interpersonal skills with staff and colleagues 

4.6 Personal and Professional Development

  • Participate in the Trusts appraisal system
  • Undertake mandatory training 

 4.8 Stock Control 

  • Ensure there is an adequate stock of dietary information leaflets and order more as required 

4.9 Risk Management 

  • Monitor and maintain health and safety and security of self and others in the work area

  • take appropriate action to manage an emergency situation with patients or colleagues.  

 

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

 

Detailed job description and main responsibilities

 Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

 

Person specification

Education and Qualifications

Essential criteria
  • Educated to GCSE level or equivalent qualifications or equivalent experience (A-C / 4-9) in English & Maths
  • NVQ in Administration Level II or equivalent qualifications or equivalent experience
Desirable criteria
  • European Computer Driving Licence or equivalent qualifications or equivalent experience
  • RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience

Experience

Essential criteria
  • Relevant experience in a clinical administrative role
  • Good working knowledge of Windows based packages
  • Good knowledge of email system
  • Experience of utilisation of available technology and applying it in the workplace
  • Experience of managing telephone enquiries in a supportive and professional manner
Desirable criteria
  • Medical terminology
  • Evidence of working with data bases
  • Use of clinical patient information systems such as Lorenzo, Systmone
  • Development of standard operating procedures and their application in the workplace

Skills and Knowledge

Essential criteria
  • Excellent keyboard skills
  • Effective organisational skills with the ability to prioritise own workload / work to deadlines
  • Ability to work on own initiative and prioritise workload
  • Able to manage frequently changing priorities and deal with interruptions
  • Effective communication, interpersonal / team working skills
  • Understand and accept the need to maintain confidentiality
Desirable criteria
  • Ability to take minutes for meetings

Personal Qualities

Essential criteria
  • Committed to engage in CPD and department appraisal system
  • Willing to undergo further training as necessary
  • Professional approach to work
  • Able to follow procedures for infection control and own safety and identify risks for others
  • Be positive and pro-active
  • Have a flexible approach to working practices
  • Be able to work as part of a team as well as autonomously

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Louise Lamerton
Job title
Acting Deputy Head of Dietetics
Email address
[email protected]
Telephone number
0114 2714162
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