Job summary
- Main area
- Directorate of Obstetrics Gynaecology and Neonatology
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 9 months (End date July 2026)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-0568-DIR-S
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Jessop Wing
- Town
- Sheffield
- Salary
- £24,937 - £26,598 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 23/07/2025 23:59
- Interview date
- 04/08/2025
Employer heading
Waiting List Co-ordinator
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
This is an exciting opportunity to work within the Obstetrics, Gynaecology and Neonatology (OGN) Team.
We are looking for an enthusiastic individual to join our team of Waiting List Coordinators, to actively support the Directorate in the efficient and effective management of the inpatient waiting lists and the management of the Obstetrics Section and Induction processes.
The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating the Trust PROUD values.
With a clear understanding of patient confidentiality as well as a background in an administrative setting this post would ideally suit an individual wanting to further their experience in waiting list management.
Previous waiting list coordination experience would be advantageous.
Effective computer skills are essential and experience of using a hospital computer system would also be desirable.
Main duties of the job
The post holder will:
- Robustly manage a PTL against local and national waiting times in accordance with the Access Policy.
- Prepare and attend multidisciplinary planning meetings.
- Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate department and persons.
- Use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the inpatient waiting list.
- Be responsible for making sure all relevant information is accurately recorded on the trust EPR, ORMIS, CCBS, COO report and any other relevant information system as required by Trust and local processes.
- Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
To work as part of the OGN team to actively assist the Directorate in the efficient and effective management of the Gynaecology inpatient waiting lists in line with both national and local standards, and the management of Obstetrics Section and Induction processes. The post holder will ensure workload is managed in a timely and accurate manner, efficient planning and scheduling of fully utilised theatre lists, and escalation of any underutilisation or capacity issues.
This vacancy is advertised on a fixed term contract basis for a period until July 2026 due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.
Please also note any secondment must first be agreed with your current line manager.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 4 GCSE including Maths and English grades A-C or equivalent experience/ qualifications
- NVQ level III in Business Admin / Customer Care or equivalent demonstrable experience
Experience
Essential criteria
- Relevant experience of working in a coordinating role
- Relevant experience working in a multidisciplinary environment.
- Experience of meeting objectives and deadlines in a fast-paced environment
- Working knowledge of Microsoft Office, Professional package (Word, Excel, and PowerPoint)
Desirable criteria
- Working knowledge of Patient Administration System (e.g., Lorenzo) or equivalent administrative systems
- Experience of working in the NHS.
- Experience of managing patient waiting time targets including 18-week RTT and cancer wait times
- Experience of waiting list coordination
Further Training
Essential criteria
- Clear understanding of patient confidentiality.
Desirable criteria
- Experience of Lorenzo
Special Skills/Aptitudes
Essential criteria
- Excellent communication skills
- Assertive with excellent diplomatic and negotiation skills
- Self-motivated and able to work independently, prioritising work load effectively
- Ability to work as part of a team
- Experience of working in a pressurised environment together with the ability to remain calm under pressure
- Accurate keyboard skills
- Knowledge of NHS waiting time targets
Desirable criteria
- Demonstrate a tactful understanding when dealing with a variety of patient and staff situations
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jessica Moore
- Job title
- Service Coordinator
- Email address
- [email protected]
- Telephone number
- 0114 2713905
- Additional information
Chloe Webster
Interim Assistant Service Manager
Email: [email protected]
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