Job vacancy: Service Manager, Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield

Job summary

Main area: Histopathology
Grade: NHS AfC: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 190-1737-DIR

Employer: Sheffield Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Hallamshire Hospital
Town: Sheffield
Salary: £57,528 - £64,750 Per annum pro rata for part time staff
Salary period: Yearly
Closing: 08/07/2026 23:59
Interview date: 22/07/2026

Service Manager

NHS AfC: Band 8a

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Qualification

Essential criteria

Educated to degree level or equivalent experience in a senior managerial role.
Masters level qualification, or relevant equivalent experience.
Evidence of continuing professional and personal development.

Desirable criteria

Formal qualification in project management (PRINCE 2 practitioner) or equivalent experience.
Formal Management qualification.

Skills and Knowledge

Essential criteria

Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff at all levels.
Ability to develop and build effective relationships, negotiate and influence staff at all levels of seniority, including engagement in difficult decisions
Excellent IT skills – confident using all aspects of office/productivity software
Highly numerate, confident manipulating and interpreting data.
Ability to manage complex workload and including a wide range of competing priorities for self and team.
Ability to work under pressure and prioritise to meet deadlines.
Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement.

Personal Qualities

Essential criteria

Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
Enthusiasm and ability to seek out and resolve problems in order to improve patient care.
Demonstrable self-awareness, an understanding of impact on others and ability to manage self and maintain professional conduct and confidentiality in difficult and challenging situations
Able to work effectively under pressure and adapt to change
Ability to engage and motivate teams and individuals.
Able to act on own initiative, judgement and to make decisions.
Highly committed to developing and providing a high-quality service in own work and through team management.
A positive and proactive approach to change, staff engagement and innovation.

Experience

Essential criteria

Extensive managerial experience including knowledge of managing services, financial management, service and capacity planning and management of staff.
Experience of managing teams through periods of change.
Experience of effectively implementing Trust/corporate disciplinary and other HR related policy.
Experience of business planning, developing service models and capacity and demand management in a clinical setting
Experience of leading the development and implementation of strategic and operational service plans including developing, writing and presenting business cases.
Proven record of management of successful and substantial / service-wide service improvement.

Desirable criteria

Experience of financial planning and the design and delivery of cost improvement programmes
Evidence of developing performance management frameworks combining statutory and local targets resulting in performance improvement.
Extensive experience of preparing and presenting complex information, written and verbal to a range of audiences.
Ability to understand and explain financial and activity information.

Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook