Job vacancy: Laboratory IT Support Officer, Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield

Job summary

Main area: Information Technology / Laboratory Medicine
Grade: NHS AfC: Band 4
Contract: In addition to 1 permanent post, we are also looking for 1x 12 month fixed term/secondment
Hours: Full time - 37.5 hours per week (Hours covered on a shift basis, 8:00 to 16:00 and 09:00 to 17:00)
Job ref: 190-0405-DIR

Employer: Sheffield Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Sheffield Teaching Hospitals
Town: Sheffield
Salary: £26,530 - £29,114 per annum pro rata for part time staff
Salary period: Yearly
Closing: 24/06/2025 23:59
Interview date: 04/07/2025

Laboratory IT Support Officer

NHS AfC: Band 4

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

One post on this vacancy is advertised on a fixed term contract basis for the maximum period of 12 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.

Please note this advertisement is for both permanent and fixed term/secondment opportunities.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Person specification

Qualifications

Essential criteria

GCSE English and Mathematics Grade 9/A-4/C (or Equivalent).
Level 4 qualification, HNC/HND, Higher Apprenticeship, NVQ Level 4, Foundation Degree or equivalent in an IT or science related field or relevant experience

Desirable criteria

Qualification in advanced IT Use (e.g. Microsoft Office Specialist (MOS): Excel, Microsoft Office Specialist (MOS): Access).
Project Management Qualification.
Additional software training.

Experience

Essential criteria

Highly competent in the full suite of Microsoft Office Packages.
Knowledge of computer hardware/software gained through study or practical experience.
Investigative and analytical reporting skills.
Understanding of the principles of information governance.

Desirable criteria

Experience of project administration.
Familiar with Project Management methodologies.
Experience of working in an IT support role.
Experience of working in an NHS Laboratory setting.
Knowledge of pathology IT systems.
Customer service experience.

Skills

Essential criteria

Problem solving skills and techniques.
Strong communication skills especially of complex technical information to non-technical staff.
Ability to communicate clearly, in writing and orally, to all levels of staff.
Ability to work systematically and thoroughly and as part of a team and independently.
Good organisational skills.
Excellent time management skills.
Calm under pressure.
Ability to work accurately under pressure.
Committed to own personal development showing willingness to learn new skills and develop own knowledge.

Desirable criteria

Familiar with software development methodologies and testing.

Personal Qualities

Essential criteria

Flexible and innovative.
Ability to adapt to changing needs of the service.
Frequent prolonged concentration.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.