Job summary
- Main area
- Medical Imaging and Medical Physics
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-0469-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Sheffield Teaching Hospitals
- Town
- Sheffield
- Salary
- £29,970 - £36,483 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
Employer heading

Service Co-ordinator
NHS AfC: Band 5
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
An exciting opportunity has arisen for a highly motivated, enthusiastic, and committed individual to join the team as Service Co-ordinator within the Medical Imaging and Medical Physics Care Group (MIMP).
You should have excellent communication, organisation, and administrative skills. The successful candidate will lead admin functions reporting to the care group Operational Team and support planning & delivery of the outpatient radiology services across Sheffield Teaching Hospitals.
Main duties of the job
The Service Coordinator will coordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.
This role is responsible for the planning, oversight, provision and leadership of the administrative services within Medical Imaging and Medical Physics.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- Educated to degree level or equivalent service experience at management level in relevant field: e.g. Business Administration, Hospital / General Management, IT or HR
- 5 GCSE (or equivalent) to include English and Maths at grade C/4 or above
Desirable criteria
- Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development.
Experience
Essential criteria
- Managing administration services
- Administration system design and re-design
- Working closely with senior managers and internal and external stakeholders
- Managing staff and developing teams
- Managing, supporting and developing staff through change
- Forward planning, horizon scanning for problems and troubleshooting under pressure
- Excellent spreadsheet and analytical skills, experience of manipulating complex data and presenting to a range of audiences.
- Implementing Trust or Directorate Policies
Desirable criteria
- Previous managerial experience in the NHS, including knowledge of clinical services, financial management, service and capacity planning and management of staff
- Experience of working to national targets for the management of patient care i.e. 6ww diagnostic waits, RTT pathways and national cancer targets
- Experience of implementing policy, service planning and development
- Knowledge and experience of using Imaging IT systems such as RIS, EI
Further Training
Essential criteria
- Commitment to undertake ALL training requirements of the post.
Special Skills/Aptitudes
Essential criteria
- Analytical, resilient and creative person, who is able to work under their own initiative in order to meet challenging deadlines; comfortable with taking decisions, often under pressure.
- An open and honest approach, high levels of integrity.
- Highly self motivated and equally able to work autonomously and in a team
- Excellent written, spoken and presentational skills.
- Evidence of ability to work as a member of a team. Able to build effective working relationships.
- Able to handle and resolve conflict effectively
- Ability to find creative and simple solutions to complex problems
- Competent user of Microsoft office packages
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jo- Wau
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 0114 2269450
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