Job summary
- Main area
- Personal Assistant to the Operations Director
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 190-0436-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern General Hospital
- Town
- Sheffield
- Salary
- £26,530 - £29,114 per annum pro rata for part time staff
- Salary period
- Yearly
- Closing
- 19/06/2025 23:59
- Interview date
- 30/06/2025
Employer heading
Personal Assistant to GRaDE Operations Director
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
An exciting opportunity has arisen within the GRaDE Care Group to provide the Operations Director with a professional, comprehensive, and efficient personal assistant service that promotes excellence to both internal and external stakeholders.
This full-time role is based at the Northern General Hospital; however, requests for flexible working arrangements will be considered to support a healthy work-life balance.
Main duties of the job
As the Personal Assistant, you will require excellent communication and organisational skills to manage and prioritise the Operations Director’s workload effectively, ensuring their time is optimally utilised in alignment with the Trust’s priorities. You will build a close working relationship with the Operations Director and act as a key liaison with Clinical and Executive management teams across the organisation.
In addition to providing high-level PA support, the role offers involvement in a wide range of administrative tasks and projects. This variety is designed to provide you with a dynamic work experience and opportunities for personal and professional development.
This is a high-profile and pivotal role within the service, and we invite applications from confident, organised individuals with previous PA experience in either the health sector or a corporate office environment. The ideal candidate will be self-motivated, determined, and committed to public service and enhancing patient experience.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The GRaDE (Gastroenterology, Respiratory and Diabetes Endocrine) Care Group is comprised of 3 Clinical Directorates and Childcare Services:
- Diabetes and Endocrinology
- Gastroenterology and Hepatology
- Respiratory Medicine
- Childcare Services
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria
- GCSE level (or equivalent) at grade C/4 or above in English and Maths or equivalent experience / qualifications
- OCR III word processing or or equivalent qualifications
- Excel
- Diploma in Business Administration (level 4), or, experience in business administration that would equate to level 4, or, NVQ3 qualification plus other short courses (e.g. ILM3, ECDL)'
Experience
Essential criteria
- Relevant PA or secretarial experience
- Experience of working with multidisciplinary teams
- Knowledge and understanding of clerical procedures within a large organisation
- Experience of Microsoft office packages, especially Word, Excel including Pivot tables and PowerPoint
- Experience of audio typing and real time minute taking
- Experience of implementing and managing processes for filtering and prioritising large volumes of email traffic for multiple staff members
Desirable criteria
- Experience of staff management
- Experience of providing PA experience to senior managers within the NHS
- Knowledge of ESR and PALMS
Skills and Knowledge
Essential criteria
- Ability to work independently with minimal supervision
- Knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with nonroutine issues such as problem solving for an area of work or developing alternative or additional procedures
- Excellent organisational skills
- Good verbal communication skills
- Good written communication skills including the ability to present information in a clear manner.
- Ability to prioritise effectively, including when working to tight deadlines
- Ability to deal effectively with conflict and to minimise its escalation
- Competent to interpret numerical information
- Ability to keep accurate and appropriate staff records
- Maintain the highest standards of confidentiality
Desirable criteria
- Ability to produce brief reports including numerical information
- Knowledge of medical terminology
Personal Qualities
Essential criteria
- Ability to work as part of a team
- Ability to provide guidance and support
- Ability to solve problems
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Neil Thompson
- Job title
- Operations Director, GRaDE
- Email address
- [email protected]
- Telephone number
- 07891 603606
- Additional information
If you would like to discuss this role further, please contact Neil Thompson, Operations Director
List jobs with Sheffield Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors