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Job summary

Main area
South Yorkshire & Bassetlaw Pathology Network
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Some potential to work remotely from home on occasion)
Job ref
190-0514-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
NEPSEC, Unit 3 Wakefield Office Village
Town
Wakefield
Salary
£26,530 - £29,114 pa/pro rata for part time staff
Salary period
Yearly
Closing
27/06/2025 23:59
Interview date
14/07/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Training Administrator

NHS AfC: Band 4

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Supporting the North of England Pathology and Screening Education Centre to provide a full and comprehensive administration service for the training of the scientific workforce for NHS Cancer Screening Programmes and other related laboratory medicine and pathology network specialities.

To provide a high quality and professional administration and clerical service to the North of England Pathology & Screening Education Centre and the Management Team.

Under the guidance of the Business Manager and Training Facilitators the post holder will be required to establish and maintain a full, well-organised administrative service and be able to meet the needs of the Education Centre service users and staff.

Main duties of the job

  • Act as the primary point of contact, handling telephone calls, inquiries, and resolving problems or redirecting calls as needed.
  • To provide a full confidential and comprehensive administrative support to training team including training facilitators and NEPSEC staff involved in the trainings.
  • Development of standard operating procedures with collaboration with Business and training analyst, and under the supervision of the business manager.
  • To provide a full administrative service for Cervical Sample Taker Initial Training programs of learning, which are complex and sensitive by nature, ensuring course participants are advised appropriately in line with NHS England and UKHSA guidance in a calm, motivational, sensitive and where co-operation is required, in a persuasive manner.
  • To record and raise issues in training to Business Manager or Training Centre Manager

Working for our organisation

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The NEPSEC Team is a small but dedicated team of Administrators, Business/Training Managers, and appropriate directorship. We are located off hospital trust premises in a bespoke training facility on the outskirts of Wakefield where it is central to the overall customer base, which stretches the length and breadth of the North of England.

The facilities consist of a main administration office and a number of training rooms, including the largest specialist microscopy teaching suite in England and a multi-head microscope teaching room.

There is free on-site parking adjacent to the training facilities, which resides in a business park with easy access to a gym, hotels, and a new Costa and Greggs drive-thru. The facility is located just off the M1 motorway corridor and within easy reach of Ossett Town and Wakefield City Centre.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria. 

Person specification

Education & Qualifications

Essential criteria
  • GCSE C/4 or above including Mathematics and English
  • Level 4 qualifications e.g. NVQ, HNC, BTEC, Apprentiship or Foundation Level Degree or significant demonstrable and relevant experience
Desirable criteria
  • OCR or RCA III typing or equivalent word processing skills or proven skills to the equivalent standard
  • NVQ in Business & Administrator or demonstrable experience at that level

Experience

Essential criteria
  • Experience in a range of office support processes, supporting senior technical and/or educational management staff
  • Experience with IT presentation systems and associated software
  • Experience of general office duties, including taking minutes
  • Experience in operating under and following SOPs
  • Demonstrable leadership qualities
Desirable criteria
  • Experience in creating and editing SOPs within own areas of competence
  • Experience of processing and managing financial payments
  • Previous experience working in the NHS or another health related or social care provider

Skills and Knowledge

Essential criteria
  • Excellent verbal and written communications skills, including effective telephone communication
  • Excellent working knowledge of MS-Office packages to include Word, Excel, Outlook and Teams
  • Customer Services training or demonstrable experience
  • Able to work well under pressure and meet deadlines
  • Ability to work effectively with minimal direct supervision
  • Willing to participate in Annual Review
Desirable criteria
  • Able to set up, use and troubleshoot video calling/conferencing systems or equipment

Personal Qualities

Essential criteria
  • Excellent organisational skills and office management
  • Committed to personal and professional development and completion of mandatory and job specific requirements
  • Willingness to work flexibly and remotely from the workplace or alone from within the workplace

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Zoe Marshall
Job title
Business Manager - NEPSEC
Email address
[email protected]
Telephone number
0113 246 6330
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