Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 301-SB-25-7548802
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Fenton Health Centre
- Town
- Fenton
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 04/11/2025 08:00
Employer heading

Team Attached Administrator
NHS AfC: Band 2
Job overview
Following the latest Home Office legislation, it is not possible for MPFT to offer visa sponsorship to Band 2 or Band 3 roles due to the salary threshold. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
An exciting opportunity has arisen to join our service as Team Attached Administrator to our North Alliance Admin Team at Fenton Health Centre.
The main duties of the role will be to provide administrative support to the community nursing teams across the North Alliance Portfolio. Working under the supervision of the Admin Team Co-ordinator the Community Nursing Admin role will support clinical teams by ordering and preparing clinical supplies for delivery to patients.
To apply, you will need to have a good level of education (including English and Maths) and RSA Stage II Word Processing / Text Processing or equivalent experience. This post will involve regular VDU use, proficient use of various Microsoft office packages (i.e. word, excel, outlook, calendars) and audio typing equipment. Knowledge/use of the NHS Rio system is desirable, however, full training will be given as required.
As a person, you will need to be self-motivated, with the ability to prioritise your daily workload whilst also managing your working time effectively. You will be able work independently as well as being a good team player, with excellent communication and accuracy skills.
Main duties of the job
To provide general administrative services to support the smooth running of clinical services including:
- To liaise with other administrative and health professionals including: carers, service users and GP’s ensuring that suitable action is taken regarding clinicians requests for patient specific information.
- Follow Local access point, ambulatory clinic and District Nurse triage guidelines/ standard operating procedures and work with clinical colleagues to ensure patients are directed to correct services in a timely fashion.
- Working to rules and protocols accurately book planned clinical appointments using the RIO and ECOMM systems.
- Maintaining and updating clinical systems accurately.
- Provide data and reports in a timely manner to Clinical Staff when required, maintaining and updating the clinical systems accurately.
- Maintaining effective stock control for ONPOS, general, pharmacy, pathology and continence supplies
- Prepare all orders for clinical staff for delivery or collection; this must be complete before the patient’s next visit.
- Collate and maintain the Equipment log inventory for the calibration of nursing equipment.
- To contribute to the collection and inputting of data required to support the outcomes for the service, including maintaining of spread sheets/databases and undertaking basic quality checks where required.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
For further information relating to this vacancy please refer to the attached job description and person specification.
There will also be an expectation to work across other bases within the North Alliance when required.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Person specification
Qualifications
Essential criteria
- Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
- ECDL/CLAIT IT qualification or equivalent
- RSA Stage II Word Processing / Text Processing or equivalent
Desirable criteria
- Previous Health and Social Care Experience
- Use of RIO
Experience
Essential criteria
- Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
- Experience of dealing with sensitive/distressing issues
Desirable criteria
- Experience of using Rio
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lucy Stanier
- Job title
- Operational Lead
- Email address
- [email protected]
- Telephone number
- 07973883889
- Additional information
Please contact Lucy either via email or the mobile number stated.
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