Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 301-AFC-26-8148280
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Lichfield District Council Offices
- Town
- Lichfield
- Salary
- £28,392 - £31,157 pa pro rata
- Salary period
- Yearly
- Closing
- 03/08/2026 23:59
Employer heading
*Internal MPFT only* - Business Support Officer
NHS AfC: Band 4
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Adult Social Care - Older People and Physical Disability (OPPD)
OPPD East Social Care Pathway requires a Business Support Officer - Band 4 (Agenda for Change)
Part time post 18.75 hours per week, Monday & Tuesday 8.30am – 5.00pm and Wednesday 13:15-17:00
Location: Lichfield, Tamworth, East Staffs or Moorlands - blended working - working from home and in the office.
Main duties of the job
We are looking for a highly experienced and hard-working Administrator with leadership qualities to join the OPPD East Adult Social Care Pathway supporting our social care staff and managers to meet performance, service standards and a range of other key performance indicators. You will provide direct line management and supervision to a team of Customer Service Assistants and provide rostered shift coordination duties managing workflow in supporting the Customer Service Centre service delivery.
You will need to have experience of working with clinical systems and possess excellent communication skills, demonstrate initiative, creativity and flexibility to help prioritize and support the Social Work Practitioners and will be adept at reading/manipulating and analysing comprehensive performance related data. A strong sense of teamwork and commitment to maintaining high standards is essential to this position.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
For further information of this role please see attached the job description and person specification.
Social Work Learning Academy (SWLA)
On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA ‘stage’ (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.
Person specification
QUALIFICATIONS & TRAINING
Essential criteria
- NVQ Level 3 Business Administration (or equivalent level of experience)
- OCR/ RSA III or equivalent experience
- To undertake training, where necessary to ensure own personal development and to develop new skills necessary to successfully carry out duties of this post.
Desirable criteria
- BTEC Diploma in Business Administration (Level 1)
EXPERIENCE
Essential criteria
- Significant experience in administration duties.
- Previous experience of setting up office/ administrative systems
- Experience of analytical processes
- Ability to plan, schedule and organise day to day work
- Handling sensitive data
Desirable criteria
- Experience in the NHS
- Knowledge/ Experience of Trust Patient Clinical System
- Knowledge/ Experience of Local Authority client database
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Barratt
- Job title
- OPPD Business Manager – South East
- Email address
- [email protected]
- Telephone number
- 01827 905006
List jobs with Midlands Partnership University NHS Foundation Trust in Administrative Services or all sectors