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Job summary

Main area
Specialist
Grade
AfC Band 4
Contract
Fixed term: 12 months (1 year)
Hours
Full time - 37.5 hours per week (Occasional weekend and evening working)
Job ref
301-IT-25-7177149-A
Employer
Midlands Partnership University NHS Foundation Trust - Inclusion Services
Employer type
NHS
Site
Unit 2-3 Parkland Place
Town
New Milton
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
04/08/2025 23:59

Employer heading

Midlands Partnership University NHS Foundation Trust - Inclusion Services logo

Assessment and Engagement Worker

AfC Band 4

Job overview

Are you passionate about supporting people on their recovery journey? We’re looking for a dedicated Assessment and Engagement Worker to join our community drug and alcohol service in New Milton  on a full-time, 12-month fixed-term contract.

In this vital role, you’ll be the first point of contact for individuals accessing support, conducting comprehensive assessments, and engaging them in tailored interventions that promote long-term recovery. You’ll work closely with individuals, families, and partner agencies to ensure people receive the right support at the right time.

If you have a strong understanding of drugs and alcohol support, excellent communication skills, and a commitment to empowering others, we’d love to receive an application from you.

Please read the ‘Person Specification’ below and ensure you reference how you meet this criteria within your application.

Main duties of the job

  •  Conduct comprehensive assessments for individuals accessing the service.
  • Develop and implement person-centred recovery plans.
  • Complete risk assessments and create effective risk management plans.
  • Provide harm reduction interventions and brief interventions.
  • Meet and greet service users, ensuring a welcoming and supportive environment.
  • Work as part of a multi-disciplinary team to deliver holistic support.
  • Promote visible recovery and encourage engagement in the recovery community
  • Support individuals to access appropriate services and interventions.
  • Maintain accurate records and contribute to service development

Working for our organisation

Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.
 
We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.
 
Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team!

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for further details, a summary is below:

  • Oversee the hub’s front-of-house area, ensuring staff and Recovery Supporter Volunteers facilitate effective brief interventions.
  • Engage with service users on arrival, addressing day-to-day issues as they arise.
  • Undertake screenings and comprehensive assessments with service users.
  • Utilise evidenced based tools and interventions to support people on their recovery journey.
  • Be prepared to hold a small caseload of service users and support them through their recovery journey.
  • Take the lead in managing complex behaviours within the reception/open access area.
  • Signpost to local services and empower service users to build their community networks and recovery capital.
  • Promote visible and contagious recovery within the hub.
  • Ensure the front-of-house team operates effectively in line with Inclusion policies and procedures

Person specification

Qualifications

Essential criteria
  • Accredited Drug and Alcohol Practitioner, or a willingness to work towards accreditation during employment with Inclusion

Experience and Knowledge

Essential criteria
  • Experience of working in the drug and alcohol field
Desirable criteria
  • Sound understanding of motivational and engagement strategies

Skills and Abilities

Essential criteria
  • Excellent communication skills
  • Excellent IT skills and adaptable to new IT systems
  • Ability to work collaboratively with others within a multidisciplinary team and with external stakeholders

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debra Critchell
Job title
Team Leader
Email address
[email protected]
Telephone number
0300 1240103
Additional information
If you would like to know more and find out whether joining our dedicated team is for you then please get in touch with Debra as we would love to hear from you.
 
**** We do not accept CVs. Applications will only be considered if made via the website.****
 
****This vacancy may close early if a sufficient number of applications are received.****
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