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Job summary

Main area
Gastroenterology
Grade
Band 3
Contract
6 months (Fixed term until 01/06/26)
Hours
Full time - 37.5 hours per week (Mon-Fri)
Job ref
205-7681695-A
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Newcastle-under-Lyme
Salary
£24,937 - £26,598 pro rata
Salary period
Yearly
Closing
20/01/2026 23:59

Employer heading

NHS

Support Secretary

Band 3

Job overview

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Main duties of the job

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management.

Person specification

Essential

Essential criteria
  • Good General Education
Desirable criteria
  • Experience with NHS systems
  • Experience with Microsoft packages

Essential

Essential criteria
  • Experience in Similar Role

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniel Milazzo
Job title
Operational Services Manager
Email address
[email protected]
Telephone number
01782 679014
Additional information

Working hours Mon - Fri (8:00 - 16:00)

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