Job overview

Do you have experience of working with people with Mental Health needs?  We are looking for a motivated enthusiastic person in the role of Discharge Liaison Practitioner to join the Crisis Home Treatment Service in Shrewsbury

You will be required to work closely with the acute and older adult in-patient ward multidisciplinary teams to ensure the safe effective and timely organisation of patient discharges. Within this role you will also liaise with the wider patient flow team, social services, bed managers, third sector providers and Crisis/Home treatment teams.

You must have good communication skills and be organised in your approach to work.

The primary focus of the Discharge Liaison role is to enable and support the safe and timely discharge of patients.  You will need to consider the options around a patient’s discharge and take appropriate action to resolve delays in discharge. This will ensure capacity is created in the system to allow the wards to have empty beds  to match their demand.  The key element of the Discharge Liaison  role is to communicate with the bed manager and the nurse in charge to ensure everyone is working to the same plan of no delays for patients.

Main duties of the job

• To work with  MPFT community colleagues, social partners, voluntary sector, care/nursing/residential homes, patients and their carers to proactively support and facilitate timely and safe discharges from hospital to home or onward care settings.
• To act as the assistant practitioner in discharge liaison on Adult and Old age wards at the Redwoods Centre to co-ordinate safe and timely discharges to prevent delayed transfer of care under the close supervision of the Lead Site Manager.
• To work closely with Care coordinators and social services to screen and support self-funding patients (and their families/carers) with discharge planning under the direction of ward managers and the ward team.
• To contribute to the MDT to have an up-to-date discharge plans in place allowing an optimum time to achieve discharge dependent actions to reduce any potential transfer of delays.
• To work in partnership with the MDT, social services, clinical commissioning groups, voluntary agencies and next of kin regarding simple and complex needs identified during the admission process to facilitate timely discharge under the supervision of clinical matron.

Working for our organisation

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

 Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.