Job summary
- Main area
- Healthcare Support Worker
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Every other weekend and regular rotation on night pattern.)
- Job ref
- 301-LBG-25-7317046
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Yew ward, Redwoods Centre
- Town
- Shrewsbury
- Salary
- £24,465 Band 2 or Band 3 depending upon experience
- Salary period
- Yearly
- Closing
- 19/08/2025 23:59
Employer heading

Healthcare Support Worker
NHS AfC: Band 2
Job overview
*** Healthcare support worker within the low secure Forensic directorate***
An exciting opportunity has arisen within our Specialist Low Secure Forensic Service on Yew ward based in Shrewsbury, Shropshire. Yew ward is a low secure 12 bedded male acute unit.
We are seeking an enthusiastic, self-motivated and innovative individual, who can support men on the unit in their mental health recovery.
Your role will aim to build a therapeutic relationship with service users on the ward and support them in all tasks of daily life to improve their health and wellbeing and quality of life.
Due to the nature of the unit, successful candidates will be professional and be able to care for someone in a non judgemental approach. Both wards are forensic units, therefore risk assessing in a big part of the role to ensure safety of service users and staff. A big part of the role includes balancing risk and least restrictive practice.
Some tasks will include 1 to 1 working, supporting nurses, support service users to keep active and therapeutic observations of service users.
Increasing service user engagement is a big part of the role. Here on Yew, individualised care in paramount to ensure they get the right care.
Band 2 or Band 3 depending upon experience
Main duties of the job
The post holder will support the nurses on the ward within a close team to ensure safe running of the ward and patient centred care at all times. The post holder will have opportunity to work closely with service users and contribute to the wider multi-disciplinary team, This role requires the post holder to be able to document in an accurate and timely fashion.
Due to the nature of forensic mental health working, the post holder will be offered both managerial and clinical supervision and regular support from the team.
This is an opportunity for the post holder to work within a specialist team including a variety of disciplines with a wide range of knowledge and expertise.
Healthcare support workers are required to work a regular rotation of night shifts, long days, alternative weekend working and working bank holidays – including Christmas and new year.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Detailed job description and main responsibilities
For full job description and person specification please refer to the attached documents. In summary;
· Supporting the nurses in a team to safely run the ward.
· Facilitate activities and support service users on section 17 leave.
· Facilitate 1 to 1 sessions and build a rapport with our service users.
· Involvement in both staff meetings and workers meetings.
· Supporting service users with self care and limited personal care.
· Support service users to build on their skills and promote quality of life.
· Keeping up to date on mandatory and essential training.
· Support service users with their physical health and giving advice on healthier living.
Completing supportive and therapeutic observations.
Person specification
Qualifications
Essential criteria
- Good basic education.
- NVQ level 3 in Health and Social Care.
Experience
Essential criteria
- understanding on mental health
- Understanding of forensic services
- previous healthcare experience.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Ruth Shaw
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01743210060
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