Job overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The post holder’s main duties will be to provide administrative support to the Directorate of Estates and Facilities management team covering a wide range of services.

The post holder will be expected to work as part of the wider Support Services Team including Helpdesk, Admin and Reception, providing an integrated and flexible service. As such they will be required to undertake duties within other areas of the Administration Department when the needs of the service demand it.

Main duties of the job

1. Provide an effective and efficient Helpdesk service with duties to include logging of incoming maintenance / minor new works requests on the asset management system, issue job numbers to callers and undertaking follow up action as required.
2. Data inputting and monitoring of work streams (see workstream responsibilities spreadsheet for allocated duties), following local processes and procedures.
3. Monitor own and generic mailboxes associated to your workstream and take appropriate action.
4. Place order requisitions as per instructions received from Supervisor/Manager.
5. Input invoice costs and information into the asset management system against the relevant work order.
6. Responsible for carrying out necessary internal procedural checks to ensure accurate receipting and processing of invoices, presenting for authorisation and processing. Any differentials to be clarified with supplier/client/manager.
7. Receipting of orders following delivery, scanning delivery note/service report and upload into the asset management and finance system.
8. Monitor personal invoice workbench daily, ensuring the process is completed in a timely manner.
9. Direct and guide other members of the Administration Team as assistance is required.
10. Provide confidential and efficient word processing service.

Working for our organisation

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

 Please note, we may close this vacancy early if we receive a high volume of applications

Please note: If you use Artificial Intelligence (AI) as part of your application, we encourage you to review the Trust's guidance on the use of AI within the recruitment process. Further information can be found on Join Us :: Midlands Partnership University NHS Foundation Trust or www.mpft.nhs.uk/joinus