Job summary
- Main area
- Healthcare support worker
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 301-KM-25-7385894
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Brockington Parent & Baby Unit, St George's Hospital
- Town
- Stafford
- Salary
- £24,937 - £26,598 pa
- Salary period
- Yearly
- Closing
- 24/08/2025 23:59
Employer heading

Healthcare Support Worker
NHS AfC: Band 3
Job overview
- With support of senior staff participate in procedures under the guidance of the professional lead
- Identify, minimise and report risks of danger, harm and abuse to senior colleagues.
- Maintain a safe and secure environment at all times for the protection of self and others.
- At all times minimise risks to self by undertaking safe working practices.
- At all times work within agreed and established Trust policy and operational procedures.
- Work with other Trust services to promote seamless service user focused care, admission, transfer and discharge on identified care pathways.
- Undertake delivery of planned therapeutic activities/interventions with an identified group of service users, ensuring planning of daily tasks.
- Assist service users in meeting their personal care needs;
- Feeding
- Hygiene
- Encouraging continence
- Mobility
- Encouraging independence
- Personal and physical comfort
- Activities of daily living
- At all times ensure that own actions, support the equality, diversity, rights and responsibilities of individuals.
- At all times take responsibility for own personal and professional development and support the development of colleagues, students, trainees and volunteers.
- Regularly access and make use of supervision.
- Regularly participate in activities focused on the delivery of a high quality customer focused service.
- Undertake activities to, and make suggestions about how to improve services.
Main duties of the job
- To provide support, and spend therapeutic time with service users with mental health needs.
- To support with service users personal care needs and therapeutic observations
- To promote service user’s recovery through the delivery of high quality, outcome measured care and evidence based interventions.
- To assist Registered Professionals in the implementation and evaluation of individualised care plans.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
Before applying for this exciting and challenging role, we encourage applicants to view and read the job description and person specification.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Person specification
Qualifications
Essential criteria
- Level 2 Diploma in Health and Social Care
- NVQ 2 in Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE’s or Functional Skills)
- Demonstrable knowledge and experience as outlined below
Experience
Essential criteria
- Experience of working as part of a team and delivering a customer focused service
Desirable criteria
- Experience of working with people with Mental Health needs as a member of a multi-disciplinary team
- Experience of being a service user or carer
Skills
Essential criteria
- Knowledge and awareness of issues relating to mental health, access to mental health services, and mental health promotion
- Skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
- Skills in managing situations of high expressed emotions, and an ability to manage one’s own emotional state.
- Ability to work independently, being self-motivated and to be able to prioritise and effectively manage a range of competing needs and pressures.
- The ability to recognise own limitations and to effectively utilise supervision and support systems to ensure safe and effective delivery of services.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Harriet Lambah-Heap
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01785 221560
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