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Job summary

Main area
Mental Health, Operational Lead, Urgent Care
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
301-JC-25-7473998
Employer
Midlands Partnership University NHS Foundation Trust
Employer type
NHS
Site
Haywood Lodge
Town
Stafford
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
20/10/2025 23:59

Employer heading

Midlands Partnership University NHS Foundation Trust logo

*MPFT Internal Only* Operational Team Lead - CRHT West

NHS AfC: Band 7

Job overview

Only open to internal MPFT Applicants

Are you  aspiring to be or are you  currently an Operational Lead looking for a new opportunity that will help you develop and achieve your goals to become the best you can be? If so, you're in luck we have an opportunity to join our Crisis Resolution and Home Treatment team in West Staffordshire, based at Haywood Lodge, St Georges Hospital in Stafford.

We are looking to recruit a skilled, dynamic and motivated individual, who will have day to day responsibility for the operational leadership of this multidisciplinary team. You will work alongside the collective leadership to ensure that a high quality of service is delivered within this clinical area, and that the team feel well led.

You will offer experienced, visible leadership, form effective working relationships with colleagues and professional leads both internal and external to the team, and act as an excellent role model. The successful candidate will have a clear role in reviewing and maintaining operational standards, performance and management aspects.

Main duties of the job

·         To engage in and support the development of policies, procedures and working practices within the team.  Ensure implementation, monitoring, evaluation and compliance with all policies and procedures in area of responsibility.

 

·   Work collaboratively with the Service Manager and team clinical leads in the planning and delivery of the service.

 

·      To manage designated team, exercising effectiveness and flexible budget control in order to stay within budgetary limits in conjunction with locality manager.

 

·  Maintain the achievement of Key Performance Indicators and Essential Standards

 

·     Day to day line management responsibility for staff working within the Team including management of sickness, performance, recruitment and appraisals.

 

Working for our organisation

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

 Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.  

Detailed job description and main responsibilities

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT - YouTube

Development and Progression Within Mental Health Services at MPFT

Here in the CRHT team we work with people who are experiencing a mental health crisis, require extra support alongside their regular support network or who can have the same treatment provided at home that they would receive in a Mental Health Hospital. As an integral team in the Urgent Care Pathway we work 24 hours a day, 7 days a week.

We are a team that consists of Band 5 and 6 Nurses, Band 3 and Band 4 Support Workers, Social Workers, Non-Medical Prescribers, Medical Staff, Occupational Therapists, Administrators and Business Support Staff. As we work with people with all types of mental health presentations, we need to have a range of skills and interests that create a strong and responsive team.

If the sound of this post interests you, and you are a positive, experienced and confident leader, we would welcome your application. For informal discussions please contact Shelley Evans (Service Lead for Mental Health Urgent Care Services, South Staffordshire) [email protected]

Person specification

Essential

Essential criteria
  • Post-graduate qualification or equivalent experience in relevant clinical, professional or managerial role
  • Evidence of ongoing continued professional development
Desirable criteria
  • Evidence of clinical expertise in Mental Health Nursing (level 3 degree equivalent or above)

Experience

Essential criteria
  • Experience of effectively initiating, developing, implementing and evaluating operational processes.
  • Demonstrable experience in performance management
  • Experience in the direct line management of health or social care staff
  • Evidence of improving service delivery in line with evidence-based practice.
Desirable criteria
  • Experience of managing multi-disciplinary teams

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shelley Evans
Job title
Service Lead for MH Urgent Care Services
Email address
[email protected]
Telephone number
07805817442
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