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Job summary

Main area
Car Parking & Security
Grade
Band 2
Contract
0 days (Bank Zero Hours)
Hours
Flexible working - 0 hours per week (Days, Afternoons, nights and weekends to be worked over a rolling shift pattern as required to support the service in periods of absence and support.)
Job ref
205-6668963-B
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
County Hospital
Town
Stafford
Salary
£24,169 per annum
Salary period
Yearly
Closing
23/06/2025 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Bank Car Parking and Security Officer

Band 2

Job overview

An exciting opportunity has arisen to join a busy Car Parking & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for supporting a full range of Car Parking and Security duties within the Car Parking & Security Department at County Hospital.

Car Parking and Security is a 24hour, 365 day service. The successful candidate will be required to support a busy Car Parking & Security department, supporting existing staff and supporting the service through periods of absence and annual leave within an existing rolling rota shift pattern as required.

Pay

Staff will also benefit from enhance payments on top of their basic hourly pay as outlined below:

Basic pay: £12.08 per hour.

Additional Payments

Unsociable hours - for all hours worked between the hours of 20.00pm to 6.00am, an additional 41% will be paid per hour on top of basic payment.

Saturday Working - for all hours worked on a Saturday, an additional 41% will be paid per hour on top of basic payment.

Sunday Working - for all hours worked on a Sunday, an additional 83% will be paid per hour on top of basic payment.

Main duties of the job

We are currently looking to recruit enthusiastic persons to join our Car Parking & Security team who provide and maintain a professional, efficient, effective and timely service to patients, visitors and departments. Experience in this type of role is beneficial but is not essential as full training can be given.

Car Parking services are provided at the hospital 24 hours a day, 365 days a year, worked over a rolling shift pattern including weekends. A flexible approach to work, smart appearance, good communication skills and a high standard of customer care is required.

The position will involve long periods of walking up to 20,000 steps per day patrolling the County site, dealing with car parking queries as well as being the point of contact for site security, crime detection and prevention,  operating CCTV and investigating alarm activations as well as managing security incidents and events, including de-escalation of situations and safe restraint as required.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Simon Barker (see contact details)  

Person specification

Education and Qualifications

Essential criteria
  • Good basic standard of education (GCSE or Equivalent)
  • Basic computer skills
  • Verbal & Written communication, able to read & write English
Desirable criteria
  • Basic Life Support/ 1st Aid Certificate
  • NVQ Customer Care Level II (or similar)
  • Certificate in Manual Handling
  • Certificate in Control & Restraint / Conflict Resolution
  • Fire Safety

Experience

Essential criteria
  • Basic knowledge and understanding of Health and Safety.
  • Knowledge or experience Dealing with complaints
  • Experience of Customer Care/ Working in a customer led environment
Desirable criteria
  • Working knowledge of Car parking policy and Experience in car parking Procedures.
  • Working with Car parking operational systems & equipment.
  • Security in a healthcare setting.

Skills, ability and knowledge

Essential criteria
  • Basic understanding of Public car park operations
  • Basic understanding of Security routines and activities
  • Ability to be flexible to demands and adapt to changes
Desirable criteria
  • Understanding of Security Policy, Law & Legislation
  • Able to explain what makes an effective Car Parking & Security Service
  • Able to explain what makes an effective Healthcare Service
  • Experience of CCTV operation

Personal Qualities

Essential criteria
  • A good level of physical fitness. Ability to walk 20,000 steps per day and able to commit to restrain on persons as required.
  • Prepared and able to work shifts Satisfactory attendance and time keeping
  • Professional manner
  • Ability to maintain confidentiality, tact and diplomacy
Desirable criteria
  • Able to act under own initiative/ work alone
  • Resilient under pressure
  • Self-motivated

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Simon Barker
Job title
Facilities Manager
Email address
[email protected]
Telephone number
01785 886066
Additional information

For an informal chat regarding this post, please telephone  Simon Barker on 01785 886066.

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