Job summary
- Main area
- Colorectal Surgery Department
- Grade
- Band 3
- Contract
- 12 months (12 month fixed term contract - Monday - Friday - a secondment would be considered upon agreement with the candidates management team)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 205-7339916
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- University Hospital of North Midlands, Royal Stoke, A Block
- Town
- Stoke-On-Trent
- Salary
- £24,937 - £26,598 per Annum
- Salary period
- Yearly
- Closing
- 05/09/2025 23:59
Employer heading

Colorectal Surgery Medical Secretary
Band 3
Job overview
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
The post holder is required to undertake the typing of clinical letters for all specialities, distribute and file documents as and when required, track and request patients health records, answer and deal with telephone enquiries, support other medical secretaries with basic admin duties and results management. The post holder will also be compliant with the Patient Access Policy and Divisional requirements in terms of waiting list management.
Main duties of the job
The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to work. Working as part of a team of Medical Secretaries, you will support with the management of waiting lists, typing of clinical letters, theatre scheduling, clinic utilisation along with daily office duties as required by the clinical team.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person specification
The post holder will be qualified to NVQ level 2, OCR 2 or equivalent
Essential criteria
- NVQ level 2, OCR 2 or equivalent
- Reasonable standard of GSCE A-C (4-9) or equivalent
Desirable criteria
- Secretarial/clerical background.
- Audio type writing skills
Application and Interview
Essential criteria
- Knowledge of Microsoft office package including: Microsoft word and outlook
Desirable criteria
- NHS Experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Challinor
- Job title
- Operational Service Manager
- Email address
- [email protected]
- Telephone number
- 01782 679368
- Additional information
Alternatively please contact Carys Clark, Junior Operational Service Manager, 01782 674351
Nicole Myatt Junior Operational Service Manager , 01782 674616
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