Job summary
- Main area
- Admin and Clerical Assistant
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 7.5 hours per week
- Job ref
- 232-AUC-5886265-A
- Employer
- North Staffordshire Combined Healthcare NHS Trust
- Employer type
- NHS
- Site
- Harplands Hospital
- Town
- Stoke on Trent
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Admin and Clerical Assistant
NHS AfC: Band 2
Job overview
Admin and Clerical Assistant (Part Time - 7.5 hours per week) – Band 2 – Crisis Care Centre, Harplands Hospital:
Are you an experienced clerical worker? Are you looking for a challenge? Then come and join us in the Crisis Care Centre at the Harplands Hospital. We have an exciting opportunity for an Admin and Clerical Assistant within our secretarial team.
Primarily working for the Crisis Care Centre, you will have excellent communication skills, recent secretarial/administration experience and be well organised.
In return we can offer you:
- A supportive & friendly working environment
- Active encouragement to learn and develop within your role
- Dedicated career pathways and great opportunities for continuing professional development
- Commitment to, and support for your wellbeing
Main duties of the job
This role is to support the Administration and Clerical function across the management and admin portfolio in order to provide seamless customer service to both internal and external customers.
Working for our organisation
AWARDED TRUST OF THE YEAR
North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.
We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.
Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
In return we offer;
A competitive progressive salary
We cover the cost of your DBS Check (£44)
Competitive staff benefits such as weekly offers and discounts
Individual Personal Development Plan and Career Progression
Excellent pension scheme available
Free parking
27- 33 days annual leave, plus statutory bank holidays (pro rata)
Detailed job description and main responsibilities
Providing and receiving routine information to inform work colleagues, patients, clients, carers, the public or other external contacts. In particular, this will involve:
- Respond appropriately to requests for information
- Act on correspondence – referring to the appropriate person as required
- Providing routine information to manager and colleagues
- Answering routine queries from patients/clients/carers/colleagues/public or other external contacts
- Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
- Handling telephone queries including a shared responsibility for reception duties
- Assisting patients/clients/relatives during incidental contacts
Person specification
Qualifications
Essential criteria
- NVQ 2 or equivalent or willingness to work toward
Knowledge and skills
Essential criteria
- Standard Keyboard skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sandra Wright
- Job title
- Senior Business Administrator
- Email address
- [email protected]
List jobs with North Staffordshire Combined Healthcare NHS Trust in Administrative Services or all sectors