Job overview

UHNM is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Based in the Hearing and Balance Centre at Royal Stoke, this exciting opportunity involves supporting the clinical team to deliver a wide range of sub- specialty services including; routine, complex adult and paediatric audiology, vestibular assessment and rehabilitation and hearing therapy. The post holder will be responsible for implementing infection prevention measures, assisting with stock control and assisting with administration of clinical procedures.

The role involves enrolment onto the fully funded Level 2 Apprenticeship course run by CRS, which is an online training course running for sixteen months.

Main duties of the job

• Perform routine hearing aid repairs to adult and paediatric audiology patients
• Meet and greet patients and families and escort them to the clinic room
• Under supervision, perform the role of assistant in paediatric audiological assessment and rehabilitation, by actively engaging with children to support successful outcomes
• Assist the Audiologist with rehabilitation of patients with hearing loss, including sign posting, advice, providing hearing aid information and accessories and following individual patient care plans
• Process messages from Audiologists direct phone line/email from internal and external health professionals and parents/guardians of paediatric patients.
• Assist with equipment set-up, room preparation and daily calibration of equipment
• In conjunction with the Audiologists, be responsible for infection control within department protocols
• Assist with invoices, stock control and audit of stock.
• Provide support to the Assistant Audiologists with the maintenance of an organised, clean stock room.
• Be responsible for the processing, despatch, registration and filing of departmental ear moulds and, using appropriate recording mechanisms as implemented by Head of Service and/or Audiologist.
• Under the supervision of the Assistant Audiologist, be responsible for arranging external repair/replacement of faulty hearing aid
• Assist in maintenance of other departmental data recording systems, databases, and filing systems

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.