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Job summary

Main area
Band 3 Admin support for safeguarding and sexual safety
Grade
Band 3
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
205-7384933
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke on Trent
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
03/09/2025 23:59

Employer heading

NHS

Administrative Support

Band 3

Job overview

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

The role will include working alongside the safeguarding Team (Lead for Vulnerable people) and HR people teams in providing admin support for sexual safety at work  agenda and managing allegations against persons in a position of Trust . The team sensitively handle and process highly confidential complex information and adhere to GDPR legislation.

You will provide direct administrative and confidential support to the lead for vulnerable people who is  responsible for  managing allegations against person in a position of Trust, also supporting the sexual safety liaison officer, working alongside HR People teams. Your role will involve liaison with stakeholders and other departments or organisations, processing legal paperwork, organising electronic diaries, meeting administration/minute taking, typing of letters/correspondence,  maintaining accurate recording of information on Excel database and digital filing of records.

Main duties of the job

·           Provide full administrative support to the Lead to Vulnerable People  

·           Assist and compile reports for the department management team relating to business performance/ activity data.

·           To provide general secretarial assistance with any aspect of the department’s administrative processes including but not limited to processing of legal documentation, liaison with HR People Teams and Care Groups.

·           Triage incoming correspondence, respond to queries within limitations and escalate as appropriate to colleagues.

·           Act as the first point of contact for telephone enquiries, signpost to policies, intranet and available information and services available to the sexual safety at work agenda and managing allegations against people in a position of Trust.

·           Maintain detailed accurate recording of any concerns reported for escalation and action to the lead for vulnerable people and sexual safety liaison officer where applicable

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

·           Ensure any concerns raised by internal teams or external agencies (police, Local authority, Commissioners or Regulators) are escalated appropriately either to the lead for vulnerable people and sexual safety liaison officer.

·           To provide general secretarial assistance with any aspect of the department’s administrative processes including but not limited to processing of legal documentation,

·           Maintain effective and constructive stakeholder relationships to ensure documents are provided to the relevant services and agencies as required in a timely manner, helping to educate on standardised processes during each interaction.

·           Chase up any documentation as required.

·           Assist with managing diary commitments and arrange meetings on behalf of the service management team by liaising with stakeholders, internally and externally.

·           Provide meeting administration and distribute professional agendas and minutes as required.

·           Ensure actions as identified in meetings are followed up and tracked regarding progress

·           Responsible for stock control and ordering of items such as stationery, furniture, equipment

·           Responsible for co-ordinating staff and external stakeholder feedback surveys (quarterly) relating to any aspect of the sexual safety and managing allegations against people in a position of Trust.

Operate in accordance with GDPR and Trust Information Governance policies in relation to sensitive/personal data i.e. regarding patient details, incidents, handling information from the Local Authorities and Police, or other confidential matters. 

Person specification

edcuation and qaulification

Essential criteria
  • educated to NVQ level 3
  • evidence of continued professional development

experience and knowldege

Essential criteria
  • • Ability to organise work around changeable competing demands and fluctuating workloads.
  • • Experience of working with people in sensitive and emotional situations.

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Curran
Job title
Lead for Vulnerable People
Email address
[email protected]
Telephone number
01782 675477
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