Job summary
- Main area
- Catering Management
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 205-7864959-A
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- Royal Stoke & County Hospitals
- Town
- Stoke on Trent
- Salary
- £31,049 - £37,796 Per annum
- Salary period
- Yearly
- Closing
- 04/05/2026 23:59
Employer heading
Catering Service Support Manager
Band 5
Job overview
Main duties of the job
- Supporting the day-to-day operational management of catering services across Trust sites.
- Providing strong leadership and support to catering teams, helping to maintain high standards of food quality and service delivery.
- Leading from the front within kitchen and food service environments and supporting operational service where required.
- Ensuring compliance with food safety legislation, HACCP procedures, infection control and health and safety standards.
- Supporting monitoring of service performance, audits and quality assurance processes.
- Assisting with workforce management including staff supervision, training, development and performance management.
- Monitoring food usage, stock control and supporting good financial management including food cost awareness.
- Contributing to service development, innovation and continuous improvement across catering operations.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
Detailed job description and main responsibilities:
Please see the attached Job description and Person specification within the Job application for further information.
For further details please contact: - [email protected] to arrange a call
Person specification
Experience
Essential criteria
- Previous experience working within a multiple professional kitchens or food production environment.
- Strong understanding of fresh food preparation and catering service operations.
- Experience managing catering teams within a high-volume food service settings
Desirable criteria
- NVQ Level 3 Professional Cookery or equivalent.
- Advanced Food Safety Level 3 or 4
Skills
Essential criteria
- Proficient in the use of Microsoft office: Word, Excel, access and Power-point
- Experience of cook-freeze or regeneration catering systems
- Experience within healthcare or large scale contract catering
Desirable criteria
- Educated to degree level.
- Management Qualification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joe Ronan
- Job title
- UHNM- Catering Services Manager
- Email address
- [email protected]
List jobs with University Hospitals of North Midlands NHS Trust in Support Services or all sectors

