Job overview

UHNM have a requirement for a Network Coordinator to join our newly established Network Services Team.  The role will support the delivery of new ambitious digital Network strategy and require an IM&T Network Coordinator to ensure that the Trust has a flexible, robust, technically secure and highly available IM&T Network service.

The Network Coordinator will work closely with the Network Contracts Manager and the Network Services Team to monitor and manage the network performance, incidents, changes and assets.

The Network Coordinator will also liaise with internal and external stakeholders, including third party suppliers, to ensure that the network services meet the needs and expectations of the users and the Trust.

Main duties of the job

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        Assist the Network Contracts Manager in the procurement and contract management of network services.

·         Co-ordinate, maintain and update the network asset and configuration database, ensuring accuracy and compliance with the Trust's standards.

·         Co-ordinate, maintain and update the network site documentation, including schematics, diagrams and floorplans.

·         Support the Network Services Team’s abilities in design, implementation, maintenance and troubleshooting of network infrastructure.

·         Assist the Network Service Manager to monitor and report on the network performance, availability, capacity and security, using appropriate tools and systems.

·         Ensure that network incidents, problems and changes are logged, tracked and resolved in accordance with the ITIL framework and the Trust's policies and procedures.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.