Job summary
- Main area
- Emergency Department
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 205-7203491
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- Royal Stoke
- Town
- Stoke on Trent
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
Employer heading

Senior Clinical Support Worker
Band 3
Job overview
The Royal Stoke Emergency Department is currently undergoing a dynamic and positive phase of development and transformation. As part of this exciting journey, we are seeking to recruit enthusiastic and dedicated Band 3 Clinical Support Workers to join our substantive Emergency Department team.
Our workforce model is centred on delivering safe and effective patient care, while also fostering leadership and supporting the ongoing development of our nursing team. Successful candidates will benefit from a period of supernumerary status and receive comprehensive on-the-job training, delivered by a dedicated and experienced team.
We welcome applications for both full-time and part-time positions. Please note that the role requires flexibility to work a variety of shift patterns, including evenings, weekends, and nights.
Main duties of the job
The primary responsibility of this role is to provide essential clinical care to patients under the direct supervision of a registered nurse.
You will be expected to carry out a range of delegated clinical duties, applying and further developing the skills required within the clinical setting. These duties will include, but are not limited to:
- Recording patient observations
- Performing ECG monitoring
- Conducting urinalysis and pregnancy testing
- Undertaking bladder scanning
- Performing venepuncture (training will be provided)
Accurate, timely, and comprehensive documentation of all clinical activities is essential. You will be responsible for maintaining high standards of record-keeping within the nursing documentation.
Excellent communication skills are vital, as the role involves working collaboratively within a multidisciplinary team and communicating effectively with patients and their families.
Essential Requirements
All applicants must be able to demonstrate, at interview, that they have achieved GCSEs in English and Mathematics at grade C or above (or equivalent). In addition, possession of the Care Certificate is required.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Sheila Bowers
(see contact details)
Person specification
Care Certificate or equivalent
Essential criteria
- 12 Months Care Experience
- National Care Certificate
previous experience
Desirable criteria
- acute care experience
Qualifications
Essential criteria
- GCSE level 4 or above in maths or equivalent.
- GCSE level 4 or above in english or equivalent.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sheila Bowers
- Job title
- Nurse Education Lead
- Email address
- [email protected]
- Telephone number
- 01782 674490
- Additional information
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