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Job summary

Main area
Mortuary Department
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
205-7598791-A
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke on Trent
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
07/04/2026 23:59

Employer heading

NHS

Mortuary Support Worker

Band 3

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Administration assistant to support the Mortuary Service. Evidence of administration and clerical experience essential. Previous applicants need not apply.

Main duties of the job

The post will be based at either Royal Stoke University hospital or Leighton General Hospital. There is one full time post available at Royal Stoke University Hospital, and one 30 hour post based at Leighton General Hospital. You will be expected to work across all sites in the NMCPS Network. These include, Royal Stoke Hospital, County Hospital Stafford, Leighton and Macclesfield General Hospitals. This is an interesting and important job, previous experience preferred in this field although this is not essential as full training is given.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Please see see attached job description and personal specification for further information.

The post has a primary site of Royal Stoke Hospital or Leighton Hospital with a requirement to travel to County Hospital, Stafford and other sites in the NMCPS Mortuary Network.

Person specification

Education and qualifications

Essential criteria
  • Basic standard of education including Maths and English
  • Experience of working in a patient care setting or customer facing environment

Experience

Essential criteria
  • Experience of working in a healthcare setting
  • Familiar with all forms of office equipment
  • Experience of working as part of a team
  • Broad range of IT skills including proficiency in use of Word, Excel and Outlook
  • Previous patient or customer relations Experience
Desirable criteria
  • Familiarity with Pathology IT systems
  • Knowledge of medical terminology
  • Familiarity with NHS and Trust policies and procedures

Skills and Knowledge

Essential criteria
  • Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
  • Be able to demonstrate an understanding of the concept of confidentiality
  • Excellent communication and interpersonal skills (both written and oral)
  • A high level of confidentiality, diplomacy and an empathetic manner when dealing with distressed relatives
  • Able to use own initiative and work effectively as part of a small team and independently
  • Must pay high attention to detail and accuracy
  • Able to prioritise workload

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Heidi Mansfield
Job title
Deputy Mortuary Manager
Email address
[email protected]
Telephone number
01782 672086
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