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Job summary

Main area
Outpatients
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
205-7356989
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke on Trent
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
17/08/2025 23:59

Employer heading

NHS

Senior Sister

Band 7

Job overview

This is an exciting opportunity for a band 7 Senior Sister to lead a caring and compassionate team specialising in the delivery of Outpatient services.

The Senior Sister will be responsible for the operational delivery of the Outpatient services at RSUH and County Hospital.

You will be a registered nurse with an excellent track record of success in leading a team. You will be passionate about patient care and have the foresight and ability to facilitate and sustain change.

You must be enthusiastic and motivated and be a professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential in leading the clinical area of Outpatients at RSUH and County Hospital.  

Excellent written and oral communication skills are essential and be able to organise and prioritise workload, be an effective, approachable leader and have a history of managing change and developing a safety culture.

 

Main duties of the job

Main Duties of the job

The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.

The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.

The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.

The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.

The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.

The above list is not exhaustive and the post will evolve with the demands of a busy department.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.

The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.

Work with the Matron and Clinic Nurse Managers to lead and plan the organisation of Outpatients.

Deputise on behalf of the Matron at Directorate/Divisional meetings and working groups.
Ensure all patient concerns are addressed on the department and work with the Patient Advisory and Liaison Service (PALS) and other patient forums.

The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.

The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.

The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.

The above list is not exhaustive and the post will evolve with the demands of a busy department.

Person specification

Essential

Essential criteria
  • Registered Nurse on NMC Register
  • Diploma in Nursing
  • Evidence of degree level study in health/nursing related studies or evidence of continuing academic progression in combination with equivalent experience.
  • Minimum of 3 years post registration to include 1 years management/leadership experience.
Desirable criteria
  • Lead on or implement a quality initiative
  • Evidence of on-going professional education in a specialist area.
  • Ongoing personal / professional development

Essential

Essential criteria
  • Experience to include management and leadership –minimum 3years experience.

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Sadler
Job title
Outpatient Matron
Email address
[email protected]
Telephone number
01782 674040
Additional information

Rachel Marshall  - Directorate Manager 01782 7676156

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