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Job summary

Main area
Healthcare Support Worker
NHS AfC: Band 3
Full time - 37.5 hours per week
Job ref
North Staffordshire Combined Healthcare NHS Trust
Employer type
The Greenfield Centre
£21,730 - £23,177 pro rata, per annum
Salary period
10/10/2022 23:59

Employer heading

North Staffordshire Combined Healthcare NHS Trust logo

COVID-19 Vacancy Healthcare Support Worker

NHS AfC: Band 3

Job overview

Band 3 HCSW

1.0 WTE

Full time (Monday - Friday)

We have an exciting opportunity for an experienced health care support worker to work within the SMI physical heath team.


The right candidate will want to be part of a ground-breaking joint initiative with primary care aimed at improving the mental and physical health of people experiencing a serious mental illness (SMI).


The model is to offer all people with a SMI registered with a GP practice in North Staffordshire and Stoke-on-Trent a joint annual physical and mental health review. The post holder will support the clinical team in completing baseline physical and mental health assessments within a number of areas.


As part of team development we are expanding our outreach function, therefore a driving licence and access to a vehicle is essential.


The role will be supported by a small team, which will include an advanced nurse practitioner, nurse practitioners, HCSW’s and administration support.


If you are interested in the post or would like further information please contact

Anna Chadwick on 07971793077 or



Main duties of the job

The post holder will support the Advanced Nurse Practitioner and Nurse Practitioner within the Serious Mental Illness Physical and Mental Health Review Team to provide health care services to this service user population. This support role is designed to provide accurate and efficient patient baseline monitoring procedures prior to further assessment by the clinical team and to implement effective housekeeping procedures and stock control.

Health promotion will form an essential part of this role. 

Ideally the post holder will have current or recent experience of this type of work but a comprehensive training plan will be provided by our clinical team upon appointment and an appropriate level of training and competency for the post.  The post holder will be required to hold NVQ Level 3 either upon entrance to the post or as part of their personal development whilst in post.

Working for our organisation

Our Trust is on an incredible journey of innovation and we’d like you to be part of it.

Our vision is ‘To be Outstanding in all we do and how we do it.’ Our teams pride themselves on compassion, team work and resilience. The Trust supports you by offering a flexible shift system including twilight shifts and compressed hours to support working families and our staff parking is free on all our main sites.

As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust’s Values.  These are:

Proud to CARE:


Caring with compassion, it’s about how we listen, what we say, what we do.


Friendly, welcoming, sharing ideas and being open


Taking personal and collective responsibility, being accountable for our actions


Striving for the best, for high-quality safe care and continually improving

Detailed job description and main responsibilities

The primary function of the post is to provide support to the clinical team in the care of the service user population to include preventative care, screening and patient education.

The post holder will perform tasks which support recall and screening programmes, baseline physical and mental health assessment and monitoring and preventative health promotion programmes within the service.  These will include designated administrative tasks as well as direct patient monitoring as deemed suitable by the team.

The post holder works on their own as part of the role using standard operating procedures, specified guidance and treatment plans at point of care for the service user. They implement specified appropriate clinical care packages and undertake delegated care duties. Some analysis of information may be required as part of the role, where appropriate and safe to do so. The post holder refers to a member of the senior care team as required for guidance and will also be required to act in a professional manner at all times and adhere to policies, protocols and guidelines.

Person specification


Essential criteria
  • NVQ Level 3 in health related subject or equivalent


Essential criteria
  • Previous experience as a Health Care Support Worker


Essential criteria
  • Knowledge of a range of care procedures and practices

Employer certification / accreditation badges

Committed to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident employerCare quality commission - Outstanding

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Anna Chadwick
Job title
Advanced Nurse Practitioner
Email address
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