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Job summary

Main area
General Surgery - Colorectal Surgery
Grade
Band 4
Contract
8 months (Contract is fixed term to run until 31.3.26)
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
205-7266626
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke-on-Trent
Salary
£27,485 - £30,162 Per annum
Salary period
Yearly
Closing
03/09/2025 23:59

Employer heading

NHS

Colorectal Surgery Cancer Navigator

Band 4

Job overview

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

The post holder will be an integral part of the General Surgery Cancer Team(s), to assist, support and co- ordinate the diagnostic pathway for patients. 

A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway. The successful applicant will ensure the efficient and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams.

In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.

Main duties of the job

  • Co-ordinate and track patient pathways, in particular during the diagnostic period, under the supervision of the Nurse Specialist
  • Pay particular attention to complex patient pathways which may need close monitoring and re-adjustment to maintain optimal pathway standards.
  • Liaise closely with the MDT co-ordinator ensuring robust systems of notification and where appropriate co-ordinate transfer of care.
  • Under supervision of the CNS deliver patient-centred support and education as necessary to non-complex patients, and in some cases, complex patients.
  • Encourage and support active and healthy lifestyle choices.
  • Support patients and their families to understand what signs, symptoms or situations to be aware of that would indicate concern.
  • Advise patients and their families on how to make contact with the Trust when they feel that there are delays in their pathway or require additional information.
  • Advise patients and their families on how to make contact when they feel that their condition or needs have changed, including what to do out of hours.
  • Ensure that the patient, where applicable, follows the optimal care pathway, and escalate if any issues arise or there are any delays

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

 

Detailed job description and main responsibilities

  • Registration of patients onto relevant databases ensuring all patient data, both clinical and personal, is electronically and accurately recorded.
  • Support information prescription delivery; this may include printing out information prescriptions and assisting people accessing electronic information prescriptions.
  • Arrange and book appropriate outpatient and/or diagnostic appointments.
  • Document and monitor all aspects of care coordination and service delivery, supporting data collection to assist with quality improvement activities such as audits of services and outcome evaluation.
  •  Utilisation of local or Trust case note tracking system.
  •  Ensure investigation reports are obtained, shown to medical staff, action taken and filed in patient case notes as soon as possible.
  • Manage workload and liaise with colleagues in periods of annual leave and sickness.
  • Maintain an accurate database of patients including systems to track interval investigations and monitor incoming health status information from patients using the system.
  • Use databases and computer packages to initiate and maintain records and generate statistics for analytical purposes.

Person specification

Qualifications

Essential criteria
  • Evidence of good numeracy & literacy, equivalent to functional skills level 2 or Grade C/4 in English & maths
  • Admin/Clerical background
Desirable criteria
  • Knowledge of the hospital systems - careflow, iPortal etc
  • Experience of working in a similar role.

Knowledge

Essential criteria
  • Proficient in the use of microsoft office, word, excel & outlook
Desirable criteria
  • Previous duties in a health care setting

Interview

Essential criteria
  • Able to use own initiative
  • Ability to manage large volumes of work with very fast turnaround
Desirable criteria
  • Eager to learn and develop within the healthcare area
  • Ability to work under pressure when issued with deadlines Reliability

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Challinor
Job title
Colorectal Surgery Cancer Navigator
Email address
[email protected]
Telephone number
01782-679368
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